IT Support Mulgrave

At Cyberkite, we understand the unique IT needs of small businesses in Mulgrave and nearby areas. Whether you operate a small office or work from home, we offer flexible IT support designed for businesses with up to 10 staff. Most of our support is delivered remotely across Australia, but for Mulgrave and Greater Melbourne clients, we provide prompt onsite visits to keep your systems running smoothly in person.

 

Pricing:

• Walk-in customers can access support starting from $57 AUD per 30 minutes (incl. GST).

• For onsite visits in Mulgrave and surrounding suburbs, travel time over 30 minutes each way from our Mt Waverley office may incur a small surcharge.

• Long-term customers benefit from discounted service agreement rates. Check out our competitive service rates.

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List of service types

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• IT Tutoring - Helping you and your team get the most from new computers, software, or AI tools with personalised training sessions — perfect for local businesses wanting to stay up to date.

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• Innovation Consulting - Work with us to improve your business processes, update your standard operating procedures, and get fresh ideas to help your Mulgrave business grow. Learn more and book a session on the Innovation Consulting page.

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• Hardware Support – Support for Apple Macs, Windows PCs, Chrome OS, iPhones, Android devices, and smart tech — right here in Mulgrave. We also cover printers, Wi-Fi, networks, and internet setups tailored for local needs. (Specialised hardware and servers excluded.)

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• Operating System Upgrades - We help upgrade old or unsupported operating systems to keep your business secure and efficient, checking hardware compatibility or advising on lightweight options if needed.

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• Hardware Upgrades - Get advice on choosing and setting up computers, phones, printers, and other tech — avoiding costly mistakes and ensuring everything runs smoothly for Mulgrave businesses.

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• Cybersecurity – Protect your Mulgrave business from online threats with antivirus, phishing protection, strong passwords, and data security solutions. To learn more, visit our Cybersecurity Services page.

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• Office Suite Support - Setup and support for Microsoft Office 365, Google Workspace, and more — including email server configuration linked to your domain.

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• App Support - Assistance with popular apps like XERO, MYOB, QuickBooks, e-signature tools, and other software your Mulgrave business relies on.

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• AI Tools - Help with AI chatbots and tools (ChatGPT, Gemini, Claude, etc.) plus AI policy guidance to boost your team’s productivity without losing that personal touch.

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• Smart Device Support - Support for smart assistants and connected devices like smart speakers or CCTV systems in Mulgrave offices or homes (installation by licensed installers).

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• Marketing & Website Help - Tailored support to help Mulgrave small businesses manage websites, social media, e-commerce, and marketing effectively. See our Marketing & Website support page for details and services rates. 

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• Disaster Preparedness - We assist Mulgrave businesses with IT disaster planning and recovery, helping you stay resilient during unexpected events. Review the detailed Business Risk Map.

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• Old Computer Resurrection – Breathe new life into slow devices with Chrome OS installation — an affordable, secure option available onsite in Mulgrave and surrounds. Instead of buying a $1000+ computer, revive your slow Windows or Mac device! We reimage it with Chrome OS — a lightweight, browser-based system similar to Google Chrome — for improved speed and security.

  • Pricing starts from $88 inc. GST per hour to convert a single computer without data backup. If data backup or multiple devices are involved, standard service rates apply. Travel surcharges may also apply. Typically, we convert two computers per hour.

  • For more than one computer, we can typically convert two computers per hour.

  • Disclaimer: While we can’t guarantee performance, Chrome OS usually runs much faster than Windows or macOS on older machines. During setup, we’ll advise if your device is suitable.

  • Chrome OS minimum requirements: A 64-bit Intel or AMD processor (ARM not supported), 4 GB or more RAM, and at least 16 GB internal storage are required, along with the ability to boot from a USB drive. Most processors made after 2010 qualify, though older hardware may result in reduced performance.​

 

If you run a small business in Mulgrave, Cyberkite is here to keep your IT running smoothly so you can focus on growing your business.