For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at www.cyberkite.com.au and www.cyberkite.site or through the mobile versions of the websites and in the future through any apps.
“Service” refers to the Company’s services accessed via the Site, in which users can request for Cyberkite to:
Setup and/or manage their online marketing needs (including managing social media accounts, online citations/listings, designing logos, offering other additional services to enhance the online marketing to increase customers),
Their Information Technology (IT) products and software setup,
Their businesses cyber security assessed and setup,
User Experience Testing services,
Technical Document Writing services,
and book IT consultation & training appointments either via remote assistance or in their place of business.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
We abide by the relevant Australian regulations on handling privacy, spam and electronic transactions.
G Suite Storage Locations (transparency)
G Suite (Google LLC) Subprocessors (transparency)
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, name, job title, company name, address, contact details, other business details, etc., which you submit to us through the registration process at the Site.
1. Information collected via Technology
· Refer to Wix.com Cookies list here: https://support.wix.com/en/article/cookies-and-your-wix-site
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. For example, we store a persistent cookie to track visitors session in order for them to resume and continue using our website, cookies to ensure our users are verified and secure, and measure site performance such as how many visitors and which part of the world they are from.
2. Information you provide us by registering for an account
3. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at Contact @ Cyberkite Email.
II. HOW WE USE AND SHARE INFORMATION
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
All our company devices are virus protected
All our company devices are encrypted as per mobile device management settings.
We backup customer data to prevent data loss.
We use 2 factor authentication to prevent identity theft
We regularly update our software and patch devices to ensure optimum protection.
Cyberkite.com.au and Cyberkite.site uses SSL encryption website technology to protect your use of the site.
We have implemented the advice from Business.vic.gov.au (http://www.business.vic.gov.au/marketing-and-sales/eCommerce-and-digital-technology/cybersecurity)
We have implemented advice from the essential eight as provided by ACSC (Australian Cyber Security Centre) - https://acsc.gov.au/publications/protect/essential-eight-explained.htm
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
V. LINKS TO OTHER WEBSITES
By availing yourself of the services provided by Cyberkite you accept Square payments services Privacy Notice on which our credit card and digital payment systems use. We take great care in handling your information and using it only to provide the services you have requested.
By availing yourself of the services provided by Cyberkite you accept PayPal payment services Privacy Statement on which our PayPal payment option runs on. We take great care in handling your information and using it only to provide the services you have requested.
VII. CONTACT US