The tribulations of a modern Health Clinic
As a small healthcare provider you are propably faced with a huge amount of issues after COVID-19 came to town in March 2020. The face of healthcare will never be the same. Here are some common issues we have dientified and we hope you can relate:
1. Outdated telephone system with handsets plugged in by cable - you often need to go back to the office to check messages and the phones keep failing. Slowing your firm down in performance. No way to do effective conduct video conferencing across teams and and staff securely. No telehealth service.
2. Aged computers that store precious and sensitive health documents on the local hard drive - if the hard drive failes the data will be lost. No or few devices that allow the whole team to meet a different locations.
3. You have many disconnected or manual processes as well as double handling. You have devices that slow the client visits and delay the next patient form getting help from the practitioner. This creates a negative perceptino and negative reviews for your health clinic.
4. You have a lot of paperwork to send to clients, to recieve, to send to other clinics and suppliers and so on. It all has to be orderly and accessible anywhere but often things have to be faxed back and forth and scanned several times. No way of digitally signing.
Unified Communications for Health
Our Google Meet with RingCentral Telephony solution is tailored to the needs of Australian helthcare providers and will help focus your team on delivering care to your clients and not be focused on back of office.
Video Conferencing for all staff & with your clients on cases
Cloud Telephone number with headset & handsets where required for all staff.
Rich Chat features to collaborate via text between staff, Teams & even clients on cases.
Access to this system across all devices at any time.
Full Call recording to go back on a call related to a case.
Chromebooks for Health
We think that healthcare requires fast, simple and very secure devices to ensure maximum protection of their client data. So we think transition to Chromebooks and Chromeboxes is an excellent way to achieve that.
Our Range of Google & Chrome Products on Cyberstore will amazingly fulfill all your health clinic computing needs with warranty and quality support. Learn more.
Google Workspace is also an excellent office suite to transition to for always accessible and fast colloboration on documents and emails. Learn more.
Our IT Helpdesk provides a casual and as part of service agreement supportfor your IT devices and staff Australia wide. Learn more.
Paperless Office for Health
Transitionining to a fully or almost fully paperless office will do wonders for your clinic such as negating any archival costs except digital storage, getting clients to sign the induction forms fast without the need for reception to manually type it out and so on.
Eliminate as much manual handling of all paper as posible.
Speed up processes in the clinic.
Check out our range of Paerless Office products and services to help you achieve that and grow as a business.
Cybersecurity for Health
It is very important to protect your medical client data - especially as a health clinic because you store sensitive details about your clients and hackers love stealing such information regadless of your clinics size. Therefore it's important to ensure strong security. Cyberkite can help increase your defenses.
This includes putting together the right selection of products and applications to:
1. Secure your devices
2. Secure your staff
3. Secure you client data
While at the same time not overly restricting your staff performance.