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Book a session

Book either a remote IT/Cybersecurity Support or Innovation Consulting session with Cyberkite today!

Our team of IT professionals are ready to help your small business save money, increase staff productivity, and reduce risk. Schedule your session today!

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Note to new clients: Before booking your first session, please fill out the "New client form" button to give us some basic details for billing & accept service terms. 

Book a Session

If you need to choose other session reload this website page. If you need a longer session, enter duration in booking forms Session Duration field. 

Install support apps

We may ask you to use or install one of the following meeting and/or remote support apps for some of your sessions. You only need to install it once, and ask us for assistance if needed.

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Google Meet - our meeting app

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The meetings are held using Google Meet app or a simple phone call and Cyberkite staff and you can share the screen for basic support sessions on Google Meet if needed. When you book an appointment you will receive a Google Meet meeting link in the calendar invite. 

 

No installation of software is required on Computers. On Tablets you just need to install the Google Meet app. If you have never used Google Meet for a meeting select button below on joining on a computer or mobile device.

 

If for some reason Google Meet doesn't work then we may ask you to install & use Zoom app

 

Remote support apps

 

We may also use a number of remote support tools below if needed as mentioned below. They allow us with your permission to fix or setup things on your on your computer. 

Instructions to open Quick Assist on Windows computer for a short IT Support session.

Instructions on how setup & open ZOHO Assist on all operating systems if we need to do a more involve IT Support session. 

Chrome Remote Desktop app is our primary remote support tool for Chromebook and other operating systems. 

Booking reminders & details

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  • OPENING HOURS: Mon to Fri, 9am to 5pm Melbourne (AEST) time. World Time Buddy AEST converter HERE where you can add your location & compare with AEST Melbourne time.

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  • DISCLAIMER: Communication during "IT & Cybersecurity Support" sessions: During sessions, please provide clear and specific details about the issue you're facing. This helps us resolve problems effectively. Keep in mind that all sessions are billable, even if the issue recurs later. We aim to keep you updated on the progress, but technology is complex, and issues may reappear unexpectedly. We do not offer free lifetime support after the initial fix unless explicitly stated. All support sessions are subject to charges.

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  • DISCLAIMER: Communication during "Innovation consulting" sessions with Michael Plis: Michael will listen to your innovation challenges and provide ideas. If needed, he can prepare a detailed report, charged at the agreed rate. Any new ideas or reports shared during the session will remain confidential and belong to you. However, Michael and Cyberkite are not liable for any decisions or outcomes resulting from the ideas provided. Invoices will be sent after each session.

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  • Sessions with Internal Cyberkite Staff/Vendors: No charges for consulting sessions unless it's paid support or consulting. Private non-business clients should contact Michael at Cyberkite for special rates.​

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Select on a section below to learn more about boking reminders, sessions & other details.

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