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Book a remote or onsite* IT support, cybersecurity, or innovation consulting session with Cyberkite.

Our expert team helps small businesses across Australia boost productivity, cut costs, and stay secure.

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Cyberkite Services

Cyberkite offers flexible IT support, cybersecurity services, marketing/website support and innovation consulting for Australian small businesses (up to 10 staff). We provide remote sessions nationwide and onsite visits in Greater Melbourne. We are also offering Innovation Consulting services to international clients in english speaking countries) to help businesses innovate. Book a session above for expert help in any of the following areas.

* Sessions start from $57 AUD per 30 minutes (incl. GST) for walk-in customers (there is travel surcharges) and there is lower price for long term customers. See our very competitive service rates.

List of service types

IT Support

General & Hardware: Get help with your computers (Mac, Windows, ChromeOS), mobile devices, printers, Wi-Fi, and other essential business tech.
Software & Applications: We provide setup and assistance for Microsoft 365, Google Workspace, and most other desktop or mobile applications.
Specialised Support: We also offer Marketing IT support, disaster recovery planning, and our Old Computer Resurrection service to make old devices fast again.
Learn more about IT & Cybersecurity support here

Cybersecurity Services

Security Assessment: We can assess your current small business setup to identify potential security risks and vulnerabilities.
Proactive Securing: We help you implement robust security measures, secure your data and systems, and establish best practices to prevent breaches.
Incident Triage: If a security incident occurs, we provide urgent support to help identify the threat, minimise damage, and guide you on the next steps.
Learn more about Cybersecurity Services here

Marketing & Website Support

Website Help: We assist with updates, fixes, hosting support, and performance improvements for your business website.
Digital Presence: Guidance on Google Business Listing Profile, SEO basics, social media links, and online visibility.
Marketing Tech Setup: Help with setting up email marketing tools, simple automations, and integration with your website & social media profiles.
Learn more about Marketing & Website Support here

Innovation Consulting

AI Integration: We guide you in setting up AI tools like ChatGPT, developing usage policies, and training your team for effective use.
Technology Strategy: Receive expert advice on leveraging new technologies to improve your business processes, boost productivity, and drive growth.
Creative & UX Insights: We assist developers and inventors with idea generation, "outside the square" thinking, and user experience (UX) insights to refine their concepts.
Executive Workshops & Speaking: We offer executive workshops and public speaking engagements on Cybersecurity, IT, and AI topics, delivered remotely or in-person at corporate events.
Learn more about Innovation Consulting here

What Our Clients Say

Real feedback from small businesses across Australia. Leave us review on Google

5 Stars: "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!."

- Philip (Solicitor, NSW) via Google

Service: IT Support, Cybersecurity

5 Stars: "Really Really Good Service. We have used quite a few IT providers over the years but Cyberkite is by far the most responsive, reliable and knowledgeable. We had them recently assess damage to a couple of Apple Devices for insurance purposes and he was both helpful and a fast service."

- Samuel (Director of EcoResults, VIC) via Google

Service: IT Support, Cybersecurity

5 Stars: "Michael was helpful with choosing the right product, and kept me informed when my order was delayed. Very happy with the service, and would recommend to others."

- Rowena (Data Scientist, VIC) via Google

Service: Innovation Consulting

5 Stars: "We've used the Cyberkite team a few times now to promote our business each time has been a great result, would definitely recommend these guys."

Bart (Owner of Buzz Concrete, VIC) via Google

Service: Marketing & Website Support

Booking reminders

WHERE TO BOOK SESSIONS? Visit cyberkite.com.au/book (or Services or Industries pages)

OPENING HOURS: Mon to Fri, 9am to 5pm Melbourne time (AEST timezone). If you live outside Melbourne use a timezone converter like World Time Buddy app HERE where you can add your location & compare with Melbourne time or AEST timezone. Alternatively when you book the booking will display in your local timezone in your calendar.

NEW CLIENTS: For verification and invoicing, please provide us with your name, best contact number, email address, business name, and ABN (if applicable). Please note our service areas:
- For IT, Cybersecurity, and Marketing Support services, we only serve Australia-based customers.
- For Innovation Consulting, we service internationally.

FINANCE & PAYMENT OPTIONS incl. BizPay (buy now & repay in 4) here: cyberkite.com.au/pay

Legal Terms: Review our Privacy Policy, Service Terms, Terms & Conditions and Site Disclaimer.

Disclaimer: Communication during "IT & Cybersecurity Support" sessions: To ensure efficient problem resolution, please provide clear and detailed information about the issue you’re experiencing. All support sessions are billable, including any follow-ups if the problem reoccurs. While we make every effort to keep you updated throughout the process, please note that technology can be unpredictable, and issues may resurface—especially if all necessary details were not initially provided. Unless explicitly stated, free ongoing or lifetime support is not included after the initial fix. All sessions are subject to standard billing rates.

Disclaimer: Communication during "Innovation consulting" sessions with Michael Plis: Michael will listen carefully to your innovation challenges and offer tailored ideas to support your goals. If required, a detailed report can be prepared at the agreed rate. All discussions, ideas, and materials provided to you as deliverables during the session are treated as confidential and remain your intellectual property. If preferred, a Non-Disclosure Agreement (NDA) can be signed for additional peace of mind. Please note that Michael and Cyberkite are not liable for any decisions or outcomes based on the ideas provided. Invoices will be issued after each session.

Sessions with Internal Cyberkite Staff/Vendors: No charges for consulting sessions unless it's paid support or consulting. Private non-business clients should contact Michael at Cyberkite for special rates.

Cyberkite Service areas

Remote Services (Australia-wide)

We offer expert remote IT Support , Cybersecurity , Marketing/Website Support and Innovation Consulting to small business clients across all major Australian cities as well as state rural areas where there is internet:

Melbourne & Victoria (VIC)
Canberra & Australian Capital Territory (ACT)
Sydney & New South Wales (NSW)
Brisbane & Queensland (QLD)
Adelaide & South Australia (SA)
Perth & Western Australia (WA)
Hobart & Tasmania (TAS)
Darwin & Northern Territory (NT)

Onsite Services (Greater Melbourne)

Cyberkite is based in Mount Waverley and offers onsite services such as IT Support, Cybersecurity, Marketing/Website Support & Innovation Consulting to all suburbs across Greater Melbourne and in rural areas within 2 hours travel each way. A standard travel surcharge may apply for jobs that require travel longer than 30 minutes each way from our office in Mount Waverley. See our Service Rates for full details.

International Clients (Innovation Consulting Only)
We also work with international clients remotely for Innovation Consulting, including clients in: