Book a session
Book a remote IT Consulting or IT & Cybersecurity Support session today with Cyberkite today!
Our team of IT professionals is ready to help your Australian small business save money, increase staff productivity, and reduce risk. Schedule your session today!
Note to new clients: Before booking your first session we need you to fill out the "New client form" for basic details & service terms consent.
If you need to choose other session reload this website page. If you need a longer session, enter duration in booking forms Session Duration field.
Install support apps
Use or install one of the following support apps for any of the remote sessions.We may also ask you to run once other tools if needed.
Google Meet - our meeting app
The meetings are held using Google Meet app or a simple phone call and Cyberkite staff and you can share the screen for basic support sessions on Google meet if needed.
No installation of software is required on Computers. On Tablets you just need to install the Google Meet app. If you have never used Google Meet for a meeting select button below on joining on a computer or mobile device.
Other support apps
We may also use a number of other remote support tools below if needed as mentioned below. Another app we may also send you a link to and provide instructions is ZOHO.
Zoom app install on any device including Win, Mac, iPhone, iPad, Android phones & tablets. For Chromebook install the Zoom progressive web app
Open "Chrome Remote Desktop" app in Chrome browser on a Chromebook and follow the prompts & instructions from Cyberkite.
Instructions to open Quick Assist if Zoom can't be installed on Windows computer. Follow the prompts & instructions from Cyberkite.
Booking reminders & details
Select on a section below to learn about boking reminders, session & other details.
How to sign up to Cyberkite site?There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link.
How to login to Cyberkite site?There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out
How do I change the password?There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator