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IT Support

Cyberkite - Simply the best small business partner for casual remote IT support in Australia.

IT Support

Please review the Booking reminders. If you need a longer session, enter duration in booking forms Session Duration field. 

Install support apps

We may ask you to use or install one of the following meeting and/or remote support apps for some of your sessions. You only need to install it once, and ask us for assistance if needed.

Google Meet - our meeting app

The meetings are held using Google Meet app or a simple phone call and Cyberkite staff and you can share the screen for basic support sessions on Google Meet if needed. When you book an appointment you will receive a Google Meet meeting link in the calendar invite. 

 

No installation of software is required on Computers. On Tablets you just need to install the Google Meet app. If you have never used Google Meet for a meeting select button below on joining on a computer or mobile device.

 

If for some reason Google Meet doesn't work then we may ask you to install & use Zoom app

 

Remote support apps

 

We may also use a number of remote support tools below if needed as mentioned below. They allow us with your permission to fix or setup things on your on your computer. 

Instructions to open Quick Assist on Windows computer for a short IT Support session.

Instructions on how setup & open ZOHO Assist on all operating systems if we need to do a more involve IT Support session. 

Chrome Remote Desktop app is our primary remote support tool for Chromebook and other operating systems. 

Product support

Please note that Cyberkite no longer sells IT hardware & software. However, we can provide valuable advice on small business IT procurement. Book an Innovation Consulting session today!

About -Testimonials

Testimonials

Leave us review on Google

"Really Really Good Service. We have used quite a few IT providers over the years but Cyberkite is by far the most responsive, reliable and knowledgeable. We had them recently assess damage to a couple of Apple Devices for insurance purposes and he was both helpful and a fast service." Read more

Samuel (EcoResults, Seaford, AU)

View this review on Google

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