About Cyberkite

Cyberkite story

Cyberkite was founded in 2018 to help small businesses across Australia feel confident with their technology. From the very beginning, our purpose has been simple: provide reliable IT support, proactive cybersecurity services, website and marketing support, and innovation consulting that take the stress out of technology.

That’s why our tagline is “Helping your business glide online.” Like a kite catching the wind, we help your business rise smoothly above the noise, keeping your IT, security, and digital presence steady, supported, and moving forward.

Technology shouldn’t feel overwhelming. At Cyberkite, we make it simple, secure, and effective, so you can focus on what you do best, running your business!

See what our customers say below.

Our Mission & Vision

Our mission is to make technology simple, secure, and stress-free for small business owners.
Our vision is to see every small business in Australia empowered with technology that helps them grow, without the frustration or confusion.

We believe IT should work for you, not the other way around. In everything we do, we stay true to our promise of helping your business glide online.

Why Small Businesses Choose Cyberkite

What makes Cyberkite different from other IT providers?

IT Support built for small businesses – scalable, responsive, and reliable.
Cybersecurity services that protect without breaking the budget.
Website support and digital marketing under one roof, no need to juggle multiple providers.
Innovation consulting that helps you adopt new technology in smart, practical ways.
Plain-English communication – no jargon, just clear advice.
Mental health awareness – we know technology stress is real, so our service is designed to reduce it.

Learn more about what makes us unique below.

Trust & Credentials

Supporting small businesses across Australia since 2018
18+ years of IT industry experience
Specialists in IT support, cybersecurity services, marketing & website support, and innovation consulting
A track record of friendly, transparent, and reliable service
Review the founder Michael Plis's Linkedin resume.

Learn more in Trust Centre below.

Contact us

Ready to simplify your IT, strengthen your cybersecurity, and get reliable support for your website and digital growth?

Contact Cyberkite today, let’s start helping your business glide online.

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Service Rates

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About the Founder – Michael Plis

Cyberkite was founded by Michael Plis, an IT professional with 20+ years of industry experience.

Michael’s expertise spans IT support, cybersecurity, website solutions, and innovation consulting, but what really sets him apart is his empathy. As someone who is neurodiverse, Michael understands how confusing and stressful technology can feel, and he built Cyberkite to change that.

“I wanted to create the kind of IT partner I wished existed when I started: someone who listens, communicates clearly, and makes technology work for you, not against you.” – Michael Plis

His philosophy is simple: technology should serve, not overwhelm.

For great insights and alerts into IT, Cybersecurity and AI follow Michael on LinkedIn

Follow Michael on LinkedIn

What's unique about Cyberkite?

1. We specialize in serving small businesses, tailoring our services to their unique needs. Our expertise lies in IT and cybersecurity consulting and support, ensuring businesses stay secure and connected. We typically do not cater to domestic customers

2. We provide comprehensive IT and cybersecurity purchasing advice, tailored to cover all your organization's IT needs. This saves you time searching for solutions and ensures your business operates efficiently and securely.

3. We serve as a trusted IT and cybersecurity brokerage partner, helping you save time and money on large vendor orders.

4. Unlike traditional MSPs, we are vendor-neutral. This means we provide unbiased advice on IT products from leading brands, helping you choose the best solutions for your small business.

5. We focus on delivering quality services to minimize future IT issues. While opting for the cheapest solutions may seem appealing, it often leads to higher replacement costs later. That’s why we strive to balance affordability and quality, prioritizing the best options when long-term stability matters most.

6. Our small business is proudly owned and operated by experienced IT professionals with over 40 years of expertise in helping small businesses choose the right products and services.

7. We make IT & cybersecurity support simple and hassle-free. For ongoing clients, we provide easy access to our support through the booking system on our website on most pages including cyberkite.com.au/support. Most support is handled remotely, and we keep you updated with helpful documentation along the way. Need help? Just book support!

8. We offer competitive rates for IT and cybersecurity services on a casual basis, tailored for Australian small businesses. Check out our service rates today!

9. We are 100% Australian-owned, which means you are supporting an Australian small business when you choose to work with us.

10. We are proactive and care about your experience with us. We communicate with you every step of the way through your IT journey.

11. We offer a range of financing and payment options to suit your changing circumstances, including buy now with 4 repayments, loans, direct debit for recurring payments, manual, and card options. Learn more.

Cyberkite as seen in the media

What Our Clients Say

Real feedback from small businesses across Australia. Leave us review on Google

5 Stars: "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!."

- Philip (Solicitor, NSW) via Google

Service: IT Support, Cybersecurity

5 Stars: "Really Really Good Service. We have used quite a few IT providers over the years but Cyberkite is by far the most responsive, reliable and knowledgeable. We had them recently assess damage to a couple of Apple Devices for insurance purposes and he was both helpful and a fast service."

- Samuel (Director of EcoResults, VIC) via Google

Service: IT Support, Cybersecurity

5 Stars: "Michael was helpful with choosing the right product, and kept me informed when my order was delayed. Very happy with the service, and would recommend to others."

- Rowena (Data Scientist, VIC) via Google

Service: Innovation Consulting

5 Stars: "We've used the Cyberkite team a few times now to promote our business each time has been a great result, would definitely recommend these guys."

Bart (Owner of Buzz Concrete, VIC) via Google

Service: Marketing & Website Support

The Cyberkite Way

At Cyberkite, our approach is more than just technical know-how. We provide expert guidance on IT products and value-added services to support you every step of your business technology journey.

Our Staff Culture

We encourage this of all our staff:

Move Fast – Respond quickly to changing requirements and client needs.
Do the Impossible – Think creatively and find solutions where others see limits.
Constantly Innovate – Innovation drives everything we do at Cyberkite.
Reason from First Principles – Identify root causes and solve problems efficiently.
Think Like Owners – Take responsibility for your work and outcomes.
We Are All In – Empower everyone to contribute fully, without micromanagement.

Our Core Values

Helpful – We always strive to solve our clients’ problems.
Hardworking – Dedication and effort are at the heart of everything we do.
Humble – We learn continuously from clients, suppliers, and experts.
Honest – Transparency and integrity build trust with clients and colleagues alik

Our Solutions Philosophy

Inspired by engineering principles like those used by smart technology companies:

Undumbify / Smartize – Make the solution intelligent and effective from the start.
Eliminate the Unnecessary – Remove any components that don’t add value.
Simplify & Optimize – Streamline what remains to make it as efficient as possible.
Accelerate Completion – Implement solutions quickly without sacrificing quality.
Automate Where Possible – Reduce repetitive tasks and improve productivity.

Every step reflects our commitment to helping your business glide online, ensuring technology works smoothly for your business, not against it.

Our Brand: Cyberkite

Remember flying a kite as a child? A small adjustment could make it soar high in the sky. At Cyberkite, we take the same approach to small businesses and organizations: small improvements over time create seamless online experiences and better connectivity, helping your business thrive day-to-day.

Our goal is to be your trusted IT and cybersecurity partner, supporting your organization’s growth every step of the way. We may not be perfect, but we give 100% to help your business fly high, gliding smoothly online.

Our Name: Cyberkite

Cyber – Represents the Cyber Age: IT, cybersecurity, the virtual world, and everything technology-related, including the internet (and future quantum computing).
Kite – Symbolizes your organization rising, progress, and adaptability across cultures and disciplines.

Our Logo: The Flying Kite

The kite’s four colors—red, blue, orange, and Cyberkite turquoise green—represent the IT categories we specialize in and the diverse organizations we help.
The string represents business growth. With efficient IT and cybersecurity, you can focus on growth, not breakdowns.

At Cyberkite, our brand reflects our philosophy: guiding your business to glide online smoothly, securely, and effectively.

Trust centre

To earn someone's trust is not easy. We hope that you will give us a fair go and give us a chance to gain your trust. But to help build your trust in us from the start here is a list of trust aspects we have covered.