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Cyberkite story

Cyberkite is an IT & Cybersecurity services provider based in Melbourne, Victoria, Australia. We specialize in providing casual expert IT & Cybersecurity consulting and support services to small businesses in Australia.

 

Our mission is to help small businesses find & setup the right IT and cybersecurity solutions to stay connected and secure online. We are dedicated to delivering top-notch services, offering honest advice, and providing quality support to help our clients achieve their goals.

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Our vision is for every small business to have access to the best IT and cybersecurity solutions that enhance their performance, safety, and overall success. We recognize the challenges posed by low-quality, inefficient, and unsafe computer products sold to Australian businesses, often leading to costly IT outages and support issues. Cyberkite addresses this by offering expert advice and reliable support, ensuring our clients can work efficiently and securely.

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Since our founding in 2018 by Michael Plis, our focus has been on providing quality IT & Cybersecurity products and services. In 2020, the Covid-19 pandemic presented new challenges, but we remained committed to supporting our clients. In 2021, we expanded our products and services to better serve our clients' needs.

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Going forward, we have discontinued product sales in a saturated market and we are focusing on providing expert IT & Cybersecurity services to small businesses in Australia and beyond. Our goal is to be the go-to provider for IT & Cybersecurity services for small businesses, and we are committed to achieving this by offering sound unbiased technology advice and services and delivering exceptional customer service.

Follow Cyberkite on social media

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What's unique about Cyberkite? 

1. We specialize in serving small businesses, tailoring our services to their unique needs. Our expertise lies in IT and cybersecurity consulting and support, ensuring businesses stay secure and connected. We typically do not cater to domestic customers

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2. We provide comprehensive IT and cybersecurity purchasing advice, tailored to cover all your organization's IT needs. This saves you time searching for solutions and ensures your business operates efficiently and securely.

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3. We serve as a trusted IT and cybersecurity brokerage partner, helping you save time and money on large vendor orders.

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4. Unlike traditional MSPs, we are vendor-neutral. This means we provide unbiased advice on IT products from leading brands, helping you choose the best solutions for your small business.

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5. We focus on delivering quality services to minimize future IT issues. While opting for the cheapest solutions may seem appealing, it often leads to higher replacement costs later. That’s why we strive to balance affordability and quality, prioritizing the best options when long-term stability matters most.

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6. Our small business is proudly owned and operated by experienced IT professionals with over 40 years of expertise in helping small businesses choose the right products and services.

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7. We make IT & cybersecurity support simple and hassle-free. For ongoing clients, we provide easy access to our support through the booking system on our website on most pages including cyberkite.com.au/support. Most support is handled remotely, and we keep you updated with helpful documentation along the way. Need help? Just book support!

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8. We offer competitive rates for IT and cybersecurity services on a casual basis, tailored for Australian small businesses. Check out our service rates today!

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9. We are 100% Australian-owned, which means you are supporting an Australian small business when you choose to work with us.

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10. We are proactive and care about your experience with us. We communicate with you every step of the way through your IT journey.

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11. We offer a range of financing and payment options to suit your changing circumstances, including buy now with 4 repayments, loans, direct debit for recurring payments, manual, and card options. Learn more.

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Testimonials

Leave us review on Google

"Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." 

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Philip (Solicitor, NSW)

View this review on Google

Cyberkite as seen in the media

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The Cyberkite way

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We offer expert advice on selecting the right IT products and provide value-added services to support you at every step of your IT journey. Here’s a look at our culture, values, and philosophy: 

Close up of a diamond
About - Why unique
Mother and child flying a kite

Our brand: Cyberkite

 

Do you remember flying a kite as a child? Maybe a family member or friend showed you how to get it soaring with small adjustments to the the kite flying high!

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In the same way, we help small businesses and organizations transform through small adjustments & improvements over time that lead to better internet connectivity and seamless online experiences, empowering them to thrive in their day-to-day operations.

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At Cyberkite, our goal is to be your trusted IT and cybersecurity partner, supporting your organization's growth every step of the way. We may not be perfect, but we give you 100% to achieve the best results so your business can also fly high!

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Trust centre

To earn someone's trust is not easy. We hope that you will give us a fair go and give us a chance to gain your trust. But to help build your trust in us from the start here is a list of trust aspects we have covered.

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Licences & Checks

Among others our staff or contractors have the necessary licences and checks. 

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We are regulated & bound by

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  • Australian Privacy Laws

  • Spam Laws

  • Consumer Laws

  • and many other Australian laws.

 

Review our policies

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