Cyberkite blog

Pandemic Support

Hi my name is Michael Plis, and I can say that except the robots... COVID-19 has affected most organisations and businesses across the world. Most organisations are looking at ways for their staff to work from home while struggling in many ways. There may be future pandemics to deal with in the future. Cyberkite has put together a package of support and advice on this page.

Cyberkite Pandemic measures onsite

All local government guidelines and rules followed at client sites.
Social Distancing of 1.5 meters
Disinfection of any surfaces touched including devices.
Where possible, we arrange Remote sessions instead of Onsite.
During strict lockdowns, we can only come out for essential workers.

Additional Resources for Aussie businesses

It's become clear that testing and vaccines is an inevitable requirement for all businesses in order to reopen and move on with growing as a business. Here are some useful links to keep you in the know.

Useful COVID-19 Apps

Install Coronavirus Australia app - for latest government information for all states
Install Government QR Code App - details of QR government app for each state
Install Non-Government QR Code App - Google Lens or Google App
Safer Non-Gov Kaspersky QR Code App - Checks if dangerous. iPhone App & Android App.

Mental Health in business support

Lifeline on 13 11 44
BeyondBlue on 1800 512 358
Partners in Wellbeing for Small Business on 1300 375 330 which includes Business advisory, Personal support & financial counselling.

Financial & tax support

ATO small business assist live chat & ring ATO on 13 28 66 includes after hours callbacks
Support available from your Australian bank
Business.gov.au support
COVID-19 financial business support by state
CPA COVID-19 resources & contact your accountant to help you access

Essentials

Work From Home (WFH) Essentials

1. Good internet connection: Contact us to get NBN (Aus) wired high speed internet or alternatives such as Personal Hotspot.

6. Printer/Scanner: Good printer and scanner. Contact us for a quote to purchase & setup one.

5. Computer: Reliable computer - preferrably a laptop. If yours is outdated, slow or in need to maintenance - please Contact us

2. Video Conferencing: Zoom, Skype, FaceTime, WhatsApp, Viber and so on. Good headset. Contact us to help you purchase & setup simple low cost setup.

3. Workspace: Desk, chair, lighting quiet (if possible) are in the home.

4. Mobile Phone: You will need a good mobile phone with a wireless or wired headset with a good plan. Contact us to assist you in upgrading your phone, setting it up and sourcing a good wireless headset.

Work From Home (WFH) Tools

For any of these platforms or tools, if you need to buy a work from home product please contact us for a quote or if you need help setting it up, train you on it or fix it, book IT Support remotely: book a session (Discounted by 40% off during COVID19 until end of 2020).

Microsoft Office 365 - how to work from home

Google G Suite - how to work from home

Zoom - video conferencing

Work at home tools

Cyber at home

Work From Home (WFH) Cybersecurity

1. Antivirus: It's not enough to use the free antivirus - especially if you connect to your company resources. Contact us for a quote on sale and setup of good anti-virus.

2. Encrypt all your devices (& their drives: internal or external): If your house gets broken into and they take your computers, and its not encrypted, then its very easy to circumvent a password. Contact us to help with that.

3. Lock Computer & Set Passwords: When leaving the room, lock your computer. All passwords need to be different and strong. Save them all using Google Password Manager (via Chrome) or a different solution like LastPass. Contact us for sale and support for setting up password scheme & manager.

4. Keep all software updated. Any software not updated leaves you to attack, especially now that you work from home with access to your business files. Contact us for support in getting all your software serviced and updated remotely.

5. Don't tap or click on links in sms messages of emails that don't appear genuine. Always google the organisation you got the sms from and find their genuine site. Then contact them over the phone to enquire about the email or sms you recieve. Avoids the risk of fake message with a viral link. Contact us for support if you do get infected - Shutdown the PC immediately if computer infected.

6. Setup Secure VPN. If you have software or servers that you need to work from and you need to work from home the best way is to setup a secure VPN connection between them. Contact us for support in getting VPN purchased and configured.

7. Use Good Wifi Router & Strong Wifi Password. Contact us for support in purchasing good Netwokr / Wifi equipment and setting it up.

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