IT Support Mt Waverley

At Cyberkite, we understand the unique needs of small businesses in Mt Waverley and nearby areas. Whether you run a small office or work from home, we provide flexible IT support designed for businesses with up to 10 staff. Most of our support is delivered remotely across Australia, but for Mt Waverley and Greater Melbourne clients, we offer prompt onsite visits to get your systems running smoothly in person.

 

Pricing:

• Walk-in customers can access support starting from $57 AUD per 30 minutes (incl. GST).

• For onsite visits in Mt Waverley and nearby suburbs, travel time over 30 minutes each way from our Mt Waverley office may incur a small surcharge.

• Long-term customers benefit from discounted service agreement rates. Check out our competitive service rates.

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List of service types

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• IT Tutoring - Helping you and your team get the most from your new computers, software, or AI tools with personalised training sessions — ideal for local businesses wanting to stay up to date.

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• Innovation Consulting - Work with us to improve your business processes, update your standard operating procedures, and get fresh ideas to help your Mt Waverley business grow. Learn more and book a session on the Innovation Consulting page. 

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• Hardware Support – Support for Apple Macs, Windows PCs, Chrome OS, iPhones, Android devices, and smart tech—right here in Mt Waverley. We also cover printers, Wi-Fi, networks, and internet setups tailored for local needs. (Specialised hardware and servers excluded.)

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• Operating System Upgrades - We help you upgrade old, unsupported operating systems to keep your business secure and efficient, checking hardware compatibility or advising on lightweight options if needed.

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• Hardware Upgrades - Get advice on choosing and setting up computers, phones, printers, and other tech — avoiding costly mistakes and ensuring everything runs smoothly for Mt Waverley businesses.

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• Cybersecurity – Protect your Mt Waverley business from online threats with antivirus, phishing protection, strong passwords, and data security solutions. To learn more about cybersecurity support & related services, visit our Cybersecurity Services page.

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• Office Suite Support - Setup and support for Microsoft Office 365, Google Workspace, and more — including email server configuration linked to your domain.

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• App Support - Assistance with popular apps like XERO, MYOB, Quickbooks, e-signature tools, and other software your Mt Waverley business relies on.

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• AI Tools - Help with AI chatbots and tools (ChatGPT, Gemini, Claude, etc.) plus AI policy guidance to boost your team’s productivity without losing that personal touch.

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• Smart Device Support - Support for smart assistants and connected devices like smart speakers or CCTV systems in Mt Waverley offices or homes (installation by licensed installers).

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• Marketing & Website Help - Tailored support to help Mt Waverley small businesses manage websites, social media, e-commerce, and marketing effectively.. See Marketing & Website support page for details and services rates. 

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• Disaster Preparedness - We assist Mt Waverley businesses with IT disaster planning and recovery, helping you stay resilient during unexpected events. Review the detailed Business Risk Map. 

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• Old Computer Resurrection – Breathe new life into slow devices with Chrome OS installation — an affordable, secure option available onsite in Mt Waverley and surrounds. Instead of buying $1000+ computer, breathe life into your slow and unusable computer! Do you have old & slow Windows or Mac computers that still power on? We reimage the device with Chrome OS - a lightweight, browser-based system similar to Google Chrome to give your old computer new life with improved speed and security.

  • Pricing starts from $88 inc. GST for 1 hour to convert a single computer without data backup. If data backup is required or multiple devices are involved, standard service rates apply. There is travel surcharges. 

  • For more than one computer, we can typically convert two computers per hour.

  • Disclaimer: While we can’t guarantee performance, ChromeOS usually runs much faster than Windows or macOS on older machines. So during runup we will advise you whether it's useable.

  • ChromeOS minimum requirements: A 64-bit Intel or AMD processor (ARM not supported), 4 GB or more of RAM, and at least 16 GB of internal storage are required, along with the ability to boot from a USB drive. Most processors made after 2010 are suitable, though older hardware may lead to a sub-par experience so we will determine that. ​

 

If you run a small business in Mt Waverley, Cyberkite is here to keep your IT running smoothly so you can focus on growing your business.