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Cybersecurity services Why upgrade? Threats Services Service rates Book a session The best small business cybersecurity partner for consulting and support in Australia. Book session “There are only two types of companies: Those that have been hacked and those that will be hacked.” – Robert S. Mueller, former Director of the FBI Why upgrade your Cybersecurity? 60% of businesses go out of business within 6 months of a cyberattack! Shop with us to protect your "castle". A modern Cybersecurity protection for any business needs to consist of the following 7 layers of protection in the appropriate mix for the size of your business to help against ransomware and malicious security hacking. ​ ​ We have created a holistic Cybersecurity concept called 7 Protection Layers. It's based on ACSC / ASD Essential Eight mitigation strategies & tailored to your cybersecurity review process. It's designed to fill the gaps in your cyber protection . We will support and consult with you on your cyber protection journey. What is Cybrsecurity? Detailed Cybersec guide Book Cybersec Support Threats Cyberattacks are occur every second worldwide. The live world threat map below is provided by Fortinet to help us visualise that your organisation is a target regardless of it's size. Book Cybersec Support Report Cybercrime Stay Informed Free Scan Tools Why upgrade Threats Cybersecurity services Cybersec services Select a service type below to see relevant services How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator About -Testimonials Testimonials Leave us review on Google "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." ​ Philip (Solicitor, NSW) View this review on Google

IT for Visual Artists About IT Services Why use us for IT? Book a session Service rates IT services to help visual artists of all kinds create their next masterpiece. If you need to choose other session reload this website page. If you need a longer session, enter duration in booking forms Session Duration field. Book IT Support Why use us for IT help? Technology especially everything related to computers, mobile devices and the internet can be overwhelming. And as an artist your focus is on making art not dealing with technology. These devices are getting more complex and as an artist there is a need to use them to the full to reach customers. Technology is becoming more and more used by artists as well. One thing is clear: technology has always been used in arts from a better brush to 3D printing. With the coming of NFT's you can even create an original digital artwork to be sold as an NFT (non-fungible token). But setting up for NFT's can be difficult. Our founder Michael Plis is also a visual artist and he makes abstract works in various mediums. His second passion is Cyberkite & information technology (IT) for over 18 years. So at Cyberkite we understand the importance of using new mediums to create works of art that stand out from the rest. This in turn may foster you to create the next Mona Lisa or The Thinker 🤔 ​ Some of the many IT things we can help Artists with: ​ Setting up or fixing IT issues Tutoring sessions on how to maximise use of technology Self managed marketing setup and support eg: Google Maps, Social Media setup, Google Ads basic setup, basic website setup on Wix etc. How to use AI tools How to setup NFT Much more How artists use tech! Testimonials! Book a session Detailed IT guide Why use us for IT? About IT Services for Visual Artists How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator About -Testimonials Testimonials Leave us review on Google "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." ​ Philip (Solicitor, NSW) View this review on Google

IT for Law Firms Why upgrade Smokeball Law IT services Service rates IT & cybersecurity services specifically for small law firms in Australia. Cyberkite is a Smokeball support partner. Smokeball - legal practice manage app Book IT Support Referral Checklist Book Smokeball app demo What is Smokeball software? It's a legal practice management app for small Australian legal practices. We think Smokeballs cloud based plus local client based approach covers all bases and will allow your law practice to excel into the 21st century. ​ Cyberkite has partnered with Smokeball Australia to provide you with simple casual "as needed" IT Support to help keep the IT setups stable around the Smokeball software. We also get referred by Smokeball on client support issues that require escalation / second air of technical eyes to resolve. ​ Below are our policies that law firms ask us before engaging with us: Our Confidentiality clauses in Service terms Our Privacy Policy Our IT Security Policy Note to Smokeball Customers - IT Support tickets: If you have been asked by Smokeball to book a session with Cyberkite to assist in resolving IT hardware/apps issues to assist in having a better experience when using Smokeball please book an "IT & Cybersecurity remotely " session above or via the Book a session page. In the booking details on the booking form if you need more time than 30 minutes please mention length of time you want to allocate to troubleshoot in the "Anticipated Duration " field. We may also suggest that the issue requires more time. Support desk is open Mon - Fri 9am to 5pm Melbourne time. ​ Note to Smokeball customers - IT migrations / procurement / planning: we do not provide IT migration services eg: migrating from other mailboxes over to Microsoft 365 Outlook / Exchange and we don't offer IT sales. But we have extensive experience in IT migrations, IT product purchasing and we can help plan out what needs to be done in a IT consultation session which you can book at the top of this page or via Book a session page. To sign up to use the Smokeball software visit smokeball.com.au ​ LEAP migrations to Smokeball: We also assist clients on LEAP and manual migrations over to Smokeball. We systematically assist in moving the data matter by matter. For the project we can workout the hourly rate. Lean more about LEAP here leap.com.au ​ You can learn more about Smokeball, LEAP and our services on this page under Law firm IT Services section. You can also find there Smokeball detailed system requirements, how to download and install Smokeball apps and more. Book IT Support Referral Checklist Book Smokeball app demo Why upgrade IT at your Law Firm? Are you stuck saving physical paper documents in archival cupboards and paying loads of money to archival companies? We can only imagine the problems you face running a law practice from fictional sitcoms like Suits and from talking to our existing law firm customers. For example did you know that 58% of law firms in US stored data on the cloud in 2020? Is your law firm planning to do the same? ​ The other reason why it's important for law firms to update their IT is to comply with law societies and associations that they are part of and government regulations on data protections. See the list of IT guidelines from law societies and associations per state in Australia, as well as any government requirements. As an owner or manager of a law firm you no doubt would agree that times have changed and the good old fashioned paper based approach is no longer affordable or full proof, especially during pandemics and increasing natural disasters. ​ Select the Detailed upgrade guide or Book IT Consultation with Cyberkite to discover what's needed to get your law firm up to scratch when it comes to IT & Cybersecurity and to be compatible with software like Smokeball or LEAP.Cyberkite can assist you in planning your hardware and software upgrade to work better with Smokeball. And to plan to prepare to switch over to Smokeball. ​ Book IT consultation Law IT Guidelines New Law Firm Checklist Detailed upgrade guide Law firm IT services Select a service type below to see relevant services How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator About -Testimonials Testimonials Leave us review on Google "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." ​ Philip (Solicitor, NSW) View this review on Google

IT Support for Marketing & Websites Why use us for IT? About Marketing IT Support Service rates Book IT Support IT support for your Marketing & Website setups to help your small business stand out online without spending a lot of money! Book IT Support Why use Cyberkite to help with your marketing IT setup & fix? Enhance your small business's online presence with Cyberkite's IT Support for Marketing & Website setups. Here's why we're the preferred choice for those managing their own marketing and social media: ​ Cost-Effective Solutions: Opt for budget-friendly IT consulting & support from Cyberkite, saving you from the high costs of traditional marketing companies that typically charge $1000-$3000 and beyond. Online Presence is Vital: Even with a limited budget, having an online presence is crucial. We offer an affordable way to set up your website, marketing tools, and social media, ensuring you don't miss out on potential customers, especially considering that 82% of Aussies shop online (2023 Shop Assoc Stats ) Retain Control: Unlike other marketing companies, we empower you with control over your marketing. We assist in the setup, and you remain in charge, ensuring you always have access to your marketing and social media. Flexible Payment: Pay for support time as needed. We assist in purchasing or setting up your marketing and social media, providing documentation for future reference. Invoicing can be done per session or weekly based on our service rates. Technical Support Bridge: Cyberkite serves as a technical support liaison between you and marketing companies. When you're ready to hire a marketing company, we facilitate the process by gathering technical details and assisting on the back end, simplifying the creation of your marketing and website. ​ Save thousands by opting for Cyberkite IT Support for marketing & website setups. We handle the IT aspects, empowering you to self-manage the marketing end. ​ Ready to enhance your online presence? Book IT Support today or explore our detailed upgrade guide. Book IT Support Testimonials! Detailed IT guide Why use us About IT Support for Marketing & Websites Select a blue tab below to see relevant details How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator About -Testimonials Testimonials Leave us review on Google "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." ​ Philip (Solicitor, NSW) View this review on Google

Innovation Consulting About Michael Why use us? Our services Service rates Book Innovation Meet with Michael Plis , an amazing and neurodivergent technology professional to help innovate with you! Not unlike Elon Musk! Please review the Booking reminders . If you need a longer session, enter duration in booking forms Session Duration field. Book session About Michael Follow on LinkedIn About Michael Plis Michael is a technology and cybersecurity professional with over 18 years of field experience. He offers unique ideas from a neurodivergent perspective. He believes that technology is a useful servant but a dangerous master and in his innovation consulting sessions he may help your business to grow. 10 benefits if you choose Michael @ Cyberkite for innovation 1. Michael is an expert in helping you choose the right technology ideas tailored to your needs. ​ 2. Discover new ideas, angles and ways of using technology within the business to increase productivity, save money and reduce risk. ​ 3. Michael can be a tech advocate for your business. 4. Michael is a champion of making sure you are spending your money wisely. ​ 5. Michael can collaborate non competitively with all stakeholders to get the full innovation picture including your MSP or Internal IT teams or Developers. 6. Carrier-agnostic. Michael will offer innovation ideas that best fit your needs and we are not biased towards a specific vendor or solution or technology. ​ 8. Eliminate the frustration and wasted funds caused by stab-in-the dark or guess approach to innovation. Michael will research and consider as many factors as possible to suggest innovative ideas to propel your business forward. ​ 9. Michael will challenge your existing pre-conceptions or preferences among the decision makers & stakeholders to help your organisation innovate forward. ​ 10. Michael help predict which path to take based on market trends, experience and experts. ​ Michaels innovation consulting process 1. DESIGN Michael Plis will consult & design with you to find a solution 2. PROPOSAL Either during the session or in subsequent report Michael will propose. 3. SELECTION Michael will work with you to determine which solutions best meet your requirements. 4. IMPLEMENTATION Michael can stay with you through deployment and and offer additional sessions to help refine the innovative ideas. 5. SUPPORT Michael can provide support for the development of those ideas including some IT Support. Why use our innovation service? Cyberkite Innovation consulting is a service offered by Michael Plis to help businesses develop and implement new ideas. These new ideas can be for products, services, business models, or even internal processes. He is an independent consultant without any affiliations or preferences. ​ Here's a breakdown of what a Innovation consultant may do. ​ Strategic Guidance: consultant can help companies define their innovation goals and develop a roadmap for achieving them. ​ Idea Generation: an innovation consultant can facilitate brainstorming sessions and workshops to spark new ideas and solutions. ​ Feasibility Analysis: innovation consultant can assess the potential of new ideas, considering factors like market demand, technical feasibility, and financial viability. ​ Implementation Support: Innovation consultants can help companies develop prototypes, conduct market research, and manage the launch of new products or services. ​ Culture of Innovation: We will also advise on how to foster a company culture that encourages creativity and risk-taking. Essentially, innovation consultants can act as a guide for businesses looking to stay ahead of the curve in a constantly evolving market. We know no two businesses are alike, so we help create unique approaches to your needed solution or problem or product or service development tailored to your specific needs. We also know that all of this work is strictly confidential and we are happy to sign any NDA (Non disclosure) agreements and all the ideas we come up will be yours. Michael Plis can help with various types of innovation consulting. Book a session today or find out more about innovation consulting here . ​ Areas of innovation interest: ​ Innovation in IT solutions Innovation in Cybersecurity defences Innovative IT Procurement ideas Ideas in product design Product nvention ideas Ideas on safety & digital wellbeing. Example blog by Michael. ​ ​ Book Consulting About Mikes Innovation Testimonials! Detailed guide (tba) Why use us? Services About Innovation Consulting services Select a service type below to see relevant services How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator About -Testimonials Testimonials Leave us review on Google "Michael is advising me with digital solutions for my business. He took the time to understand my business needs and tailor the right solutions. Michael is very professional and knowledgeable." ​ Hana Shapira (Officiency, Malvern, VIC) View this review on Google About Michaels innovation Michael Plis, the mind behind Cyberkite, brings a unique perspective due to his neurodiversity. His blog posts, like the examples displayed here demonstrate this innovative approach. He considers threats and issues of an idea beyond the obvious of today. Showcases how innovation can involve looking at problems from unexpected angles to develop stronger solutions that are future proof. Looks past the technology Gartner hype cycle to see what the long term future could be for an innovative product or service or idea. His blog article examples How to build your own AI chatbot on the computer? In today's AI landscape, the allure of generative AI extends beyond cloud services to local installations on computers. Learn how to do it. Tip: How to see Google Drive stuff you shared publically? Tip to search all the files and folders shared publicly in Google Drive. Why is fact checking important for AI? Groundbreaking News in AI Fact-Checking. This is very important for the future reliability of Generative AI large models. Why? We will discu Why is there more focus on AI girlfriends than AI boyfriends? On the matter of AI girlfriends or boyfriends. Wondering why it's always an AI girlfriend for men being advertised? Confluence of Generative AI & Humanoid Robotics In the ever-evolving landscape of robotics, a paradigm-shifting revelation has emerged. OpenAI-backed 1X humanoid robots Customizable AI & AI devices is the future Imagine customised Generative AI models with settings & uploaded documents specifically tailored to each business or individual! Is Social Media dying because of AI? Is social media dying because of AI? I explore answers. That's the big question. 2023 was a pivotal year for AI.

Top-rated IT & Cybersecurity Services for Small Businesses in Australia by Cyberkite Protect your small business from cyber threats with Cyberkite - your trusted partner for expert IT support, cybersecurity, and consulting services in Australia. Our team of experienced IT professionals can help you with everything from technology brainstorming, support to small business cybersecurity. Contact us today to learn how we can help safeguard your small business and give you the peace of mind you need to focus on what you do best. Service rates Book a session Let’s chat Our services Innovation Consulting Get expert Innovation Consulting for your business in Australia with Michael Plis. Learn more IT Support Get reliable and affordable IT support services for your small business in Australia with Cyberkite. Learn more Cybersecurity Protect your small business from cyber threats with Cyberkite's expert cybersecurity services. Learn more Looking for innovation advice before and during development or decisions? Transform the way you do business with expert Innovation Consulting services with Michael Plis. He will provide you valuable advice to help make important business decisions, saving you time and money. Book your first Innovation Consulting session today! Book Consulting Cyberkite as seen in the media See what our customers have to say about Cyberkite!

IT Support Product support Install support apps Book IT Support Service rates Cyberkite - Simply the best small business partner for casual remote IT support in Australia. IT Support Please review the Booking reminders . If you need a longer session, enter duration in booking forms Session Duration field. Install support apps We may ask you to use or install one of the following meeting and/or remote support apps for some of your sessions. You only need to install it once, and ask us for assistance if needed. ​ Google Meet - our meeting app ​ The meetings are held using Google Meet app or a simple phone call and Cyberkite staff and you can share the screen for basic support sessions on Google Meet if needed. When you book an appointment you will receive a Google Meet meeting link in the calendar invite. No installation of software is required on Computers. On Tablets you just need to install the Google Meet app. If you have never used Google Meet for a meeting select button below on joining on a computer or mobile device. If for some reason Google Meet doesn't work then we may ask you to install & use Zoom app How to join meeting on computer How to join meeting on mobile device Remote support apps We may also use a number of remote support tools below if needed as mentioned below. They allow us with your permission to fix or setup things on your on your computer. Quick Assist Instructions to open Quick Assist on Windows computer for a short IT Support session. ZOHO Assist Instructions on how setup & open ZOHO Assist on all operating systems if we need to do a more involve IT Support session. Chrome Remote Desktop Chrome Remote Desktop app is our primary remote support tool for Chromebook and other operating systems. Product support ​ Please note that Cyberkite no longer sells IT hardware & software. However, we can provide valuable advice on small business IT procurement. Book an Innovation Consulting session today! About -Testimonials Testimonials Leave us review on Google "Really Really Good Service. We have used quite a few IT providers over the years but Cyberkite is by far the most responsive, reliable and knowledgeable. We had them recently assess damage to a couple of Apple Devices for insurance purposes and he was both helpful and a fast service." Read more ​ Samuel (EcoResults, Seaford, AU) View this review on Google

Environmental Policies Environment Policy E-waste Policy E-waste Disposal Our general environmental policy, e-waste policy & e-waste disposal procedure to help towards reducing pollution. Australian E-waste Laws E-Waste laws vary but in principle each state is tightening their laws in line with the increasing need to recycle everything in Australia and has banned waste exports to trash dumps overseas. E-waste laws by state Our E-waste recyclers E-waste recycling is a community effort but specifically for our customers and Cyberkite there are various options to recycle old IT equipment and perishables. We have put together a list of e-waste recyclers across Australia! E-waste recyclers list Ewaste laws & recyclers Cyberkite Environmental Policy Updated: 2-10-2021 1. Environmental Awareness (a) We at Cyberkite see protecting the environment as part of our core values. In taking measures such as those outlined below, we aim to continue to reduce our environmental footprint. We recognise that our business has a corporate social responsibility to enhance the environment and promote the long term sustainability of the Information Technology industry. We aim to inspire our staff, vendors and clients to do the same. 2. In this policy, Cyberkite commits to: (a) Understanding and managing our environmental risks with the goal of minimising or eliminating those risks (b) Ensuring the environment is considered in our investment and corporate strategies, procurement and the products and services we offer (c) Actively working to minimise pollution, manage waste streams and address relevant biodiversity issues (d) Engaging with our customers, employees and shareholder on environmental issues and transparently reporting on our environmental performance (e) Providing all employees with the training and education necessary to meet our objectives (f) Complying with all applicable legal and regulatory requirements (g) Cyberkite staff must refer to the e-waste recyclers list at the top of the page to find the nearest relevant provider. Regularly review environmental objectives and targets (h) Openly communicate our policies and practices to interested and approved parties (i) To monitor and record our environmental impacts on a regular basis and compare our performance with set policies, objectives and targets. 3. Our Policy (a) Our environmental policy reflects our commitment to environmental sustainability and our precautionary approach. It also demonstrates our awareness that our actions are important for our clients, our employees and our business performance. 4. Reduce, Reuse and Recycle ​ (a) Cyberkite commits to reducing our waste products, purchasing reusable products wherever possible and recycling relevant products. (b) Cyberkite commits to providing an up to date list of e-waste recyclers. (c) Cyberkite commits to constantly be on the look out to sell products with brands that are environmentally conscious wherever possible. 5. Toxics reduction (a) Cyberkite commits to reducing any toxic materials to protect employee health and the environment. If you have any questions in relation to this policy or its application please contact us . Environment Policy E-waste Policy E-waste Policy Updated: 2-10-2021 ​ This policy outlines how Cyberkite handles E-waste disposal including computers, printers, other IT devices, electrical appliances, mobile devices, printer cartridges, printer ink, paper, cardboard and etc. It governs how we handle E-waste after we deploy IT & Cybersecurity products & solutions to clients and how we handle it ourselves. ​ 1. What is e-waste? ​ (a) According to Sustainability Victoria , "E-waste (electronic waste) refers to any item with a plug, battery or cord that is no longer working or wanted. From your phone to your fridge, your laptop to your electric lawnmower, it covers a whole range of items from work, home and even the garden shed ". Learn more . ​ (b) According to Sustainability Victoria , Australians are amongst the highest users and disposers of technology! E-waste – or electronic waste – is growing three times faster than the rate of standard municipal waste. It contains many potentially hazardous and valuable materials, which don't belong in landfill. Here are some statistics: ​ In 2008, 106,000 tonnes of televisions, computers and computer products reached end of life in Australia. By 2013, this volume had grown to 138,000 tonnes. Without significant measures to reduce it, this figure will grow to approximately 223,000 tonnes in 2023-24. In Victoria Australia, it is estimated that a total of about 109,000 tonnes of e-waste were generated in 2015. This volume is projected to increase to about 256,000 tonnes by 2035. ​ 2. Purpose or recycling​ (a) Reduces landfill - production e-waste contains hazardous materials such as lead, mercury, ozone-depleting chlorofluorocarbons (CFCs), flame retardants and more. Millions of e-waste items are dumped in landfill or stored inappropriately making Australia's trash problem unsustainable. (b) It’s better for the environment - production e-waste contains hazardous materials such as lead, mercury, ozone-depleting chlorofluorocarbons (CFCs), flame retardants and more. Even in small amounts, these dangerous chemicals can cause environmental contamination into our groundwater, soil, and air. As these substances, do not break down easily, the result can be long term environmental pollution. ​ (c) It contains rare and materials - rare and valuable materials that are hard to mine and are often the source of conflicts can be reused rather than mined. ​ (d) Reduces manufacturing pollution - production techniques require emissions and generate toxic chemicals even with best measures can escape. So it's good to recycle e-waste to avoid overproduction of these products. ​ 3. Responsibility to recycle e-waste ​ (a) It shall be the social responsibility of Cyberkite staff and customers to work together to recycle e-waste and comply with state laws depending on who is disposing, client or Cyberkite. ​ (b) Best options to recycle e-waste must be selected to ensure as much e-waste is recovered as possible. ​ (c) Cyberkite staff must refer to the e-waste recyclers list at the top of the page to find the nearest relevant provider. If customers are doing it themselves, then they must comply with state and federal laws and recycle e-waste. ​ ​ ​ E-waste disposal procedure Updated: 2-10-2021 Cyberkite undertakes the following e-waste handling procedures and encourages our clients to follow these as well if they are doing it themselves. Privacy, cybersecurity and proper disposal of e-waste and electronic perishables is important. This procedure will help simplify it. ​ Computers ​ Book a pickup or drop off at nearest relevant e-waste recycler. ​ Backup all personal data from computer onto an external USB stick or hard drive or save onto a cloud drive like Google Drive or OneDrive. ​ Uninstall paid 3rd party software licence seats that might be tied to that computer, so those seats are not tied to this computer. This includes documenting or locating any software licence keys for that software that might be stuck on the computers body, in emails or as a printed packaging (provided you kept it). This will be handy when setting up your new computer. ​ Restore computer back to factory settings: Mac / Macbook including additional tasks​ PC Chromebook including additional tasks ​ If not reselling, wipe the hard drive using military grade deletion standards software or physically drill a hole in the hard drive. Some recyclers offer this as a free or paid service or you can book Cyberkite to do it onsite securely. Mac / Macbook ​ PC Chromebook - not necessary, cloud based storage. ​ Remove all asset tags or details form the outside of the computer. Some recyclers offer that as service free or as a paid option or you can book Cyberkite to do it onsite securely. ​ Phones & Tablets ​ ​ Book a pickup or drop off at nearest relevant e-waste recycler, one of the good ones is MobileMuster and Officeworks. ​ Save important stuff not already synced and put them into a cloud drive app like Google Drive or OneDrive or iCloud. Learn more about Apple iphone or iPad backup options Learn more about Android phone or tablet backup options ​ Deregister any tied apps or settings Apple ​ Android - doesn't require any special deregistration as its cloud based settings. ​ Restore phone or tablet back to factory settings. Apple Android ​ Remove all asset tags or details form the outside of the phone or tablet. Some recyclers offer that as service free or as a paid option or you can book Cyberkite to do it onsite securely. ​ External Storage Devices ​ An external storage device can plug into computers, some Android phones and tablets. It can be a USB memory stick, SD memory card, or USB or other type of externally pluggable hard drive. If you're decommissioning these devices it's important to ensure you backup and erase data on them before disposal. You can perform this or or you can book Cyberkite to do it onsite securely if you have have a few of them. ​​ Plug the external storage device to a computer into a compatible port Copy all data from the memory device to the hard drive on the computer and then onto another memory device or a cloud service such as OneDrive or Google Drive. Once copied the data, format the drive using basic formatting: Format storage device on PC ​ Format storage device on Mac Format storage device on Chromebook ​ Then perform a DoD military grade formatting which passes over several times to prevent data recovery:​ If you cannot be bothered to spend the time of performing a DoD Military 7 wipe pass then physically destroy the hard drive - some recyclers offer that as service free or as a paid option or you can book Cyberkite to do it onsite securely. Military format of storage device on PC - Download cCleaner Portable and run it. Then go to Tools > Drive Wiper > insert storage device & in Drive Wiper select Wipe : select Entire Drive.. & Security : Select Complex Overwrite (7 passes) & tick the drive you want to erase - remember careful here - don't wipe the system or other important drive & select Wipe button. Depending on the size of the drive, this will take some time. ​ Military format of storage device on Mac - Military format of storage device on Chromebook - ​ Connectivity / Network Devices ​ ​ Erase data from those devices. ​ Other Devices ​ Erase data from those devices. ​ Ink & Printer Cartridges ​ We deposit any cartridges ink and waste bottles into local Cartridges 4 PlanetArk boxes in local OfficeWorks stores. ​ Paper & Cardboard ​ We put all paper and cardboard packaging from purchased new IT equipment to recycling bins at client properties and in our office. ​ ​ If your have any enquiries related to this procedure or feedback please contact us . ​ ​ Many companies in Australia are required to have an Environmental Policy statement on their website so we have partnered with a legal writing agency for them to offer you some great legal writing services.** ​ If your business website requires up to date legal documents including an Environmental Policy statement to comply with Australian law then we have partnered with LawPath to help you! They have a library of 300+ legal documents written by lawyers and services such as legal advice, lawyer marketplace and much more. ​ Sign up with LawPath with Get started button below. ** Affiliate Disclosure Statement Some of the products listed on our website contain affiliate links such as LawPath. If you click through using one of our affiliate links and decide to purchase, we may receive an affiliate commission (at no additional cost to you ) in return for marketing the product you purchased, as well as hosting and running this website. Waste disposal procedure

Site Disclaimers Website disclaimer Affiliate disclosure Last Updated 16-12-2019 Website Disclaimer Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use. ​ The information contained in this website is for general information purposes only. The information is provided by Cyberkite.com.au or Cyberkite.site and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use. ​ In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. ​ Through this website you may be able to link to other websites which are not under the control of Cyberkite.com.au or Cyberkite.site. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. ​ Every effort is made to keep the website up and running smoothly. However, Cyberkite.com.au or Cyberkite.site takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. ​ Copyright notice This website and its contents are the copyright of Cyberkite.com.au or Cyberkite.site - © Cyberkite (ABN 78346678744) in Australia. All rights reserved. 2021 ​ Any redistribution or reproduction of part or all of the contents in any form is prohibited. ​ You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it in any other website or other form of electronic retrieval system.​ Affiliate Disclosure ​ Cyberkite (“we, us, our”) may receive compensation for recommendations made in reference to the products or services on cyberkite.com.au or cyberkite.site or on Cyberkite social media profiles / posts. Where required, we adhere to ACCC guidelines. This compensation may be in the form of money, services, products, discounts, or special access and could exist without any action from a website or social media visitor. Should you purchase a product or service that was recommended and/or linked on cyberkite.com.au or cyberkite.site or on Cyberkite social media profiles / posts, it is understood that some form of compensation may be made to us by the owners of that product or service. For example, if you click on an affiliate link at cyberkite.com.au or cyberkite.site or on Cyberkite social media profiles / posts and then make a purchase of the recommended product or service, we may receive monetary compensation. This Affiliate Disclosure has been provided for your protection and to fully disclose any relationship between us and the owners of any products or services referenced on our website. ​ Please note that for the most part our affiliate compensations don't incur extra cost to you and is incurred by the affiliate company you purchase products or services from. We get compensated for the time and effort spent helping our customers get the best products and services for their business and covers costs such as running this website and other business expenses. All websites in Australia need a Site Disclaimer statement so we have partnered with a Legal Writing Agency for them to offer you some great legal writing services.** ​ If your business website requires up to date legal documents including a Site Disclaimer statement to comply with Australian law then we have partnered with LawPath to help you ! They have a library of 300+ legal documents written by lawyers and services such as legal advice, lawyer marketplace and much more. Sign up with LawPath with Get started button below. ** Affiliate Disclosure Statement Some of the products listed on our website contain affiliate links such as LawPath. If you click through using one of our affiliate links and decide to purchase, we may receive an affiliate commission (at no additional cost to you ) in return for marketing the product you purchased, as well as hosting and running this website. Affliate Disclosure Disclaimer

Finance & Pay options BizPay Valiant loans Manual Payments Cards & Digital Terms We offer a variety of Finance & Payment options. For other payment types request special payments BizPay - Buy Now, Pay in 4 Improve your cash flow and purchase those much needed IT & Cybersecurity upgrades with Cyberkite's BizPay payment option. Number of instalments: BizPay any Cyberkite invoice in 4 easy monthly instalments with 1st payment after first 30 days. Surcharge: Surcharge is 0.5% of the total invoice value added to each monthly instalment (2% total surcharge). And there is no interest charged! Amount limits: This option can handle sums between $100 and above (no upper limit!) Example 4 instalment repayment plan ​ Total invoice amount: $10,000 incl. GST Total repay surcharge: $10,000 x 2% = $200 incl. GST Total repay incl. total BizPay fee: $10,200 including GST Repayment each month: $2,550 incl. $50 0.5% surcharge To pay with BizPay for store products or Cyberkite offline invoices: Review How it works - 3 steps below. How it works - 3 Steps BizPay Signup or Signin Download brochure Legal: The responsibilities and repayment relationship is between you and BizPay - not between you and Cyberkite. Please review: BizPay Payment Terms (For You) Supplier Terms (For Us) ​ BizPay Signup link is an affiliate link from the vendor - we get a compensation, no extra cost to you. Disclaimer BizPay - Buy Now, Pay in 4 Apply for a loan with Valiant For a more long term repayment plan for your IT & Cybersecurity equipment and software we've partnered with Valiant who are leaders in business loan solutions. ​ Your go-to place for all things business finance. They have a network of over 70+ lenders, they are the only business loan marketplace in Australia with options from banks and alternative business loan providers. ​ No matter where you are in the process, their dedicated credit specialists are here to help and have over 100+ years of combined industry experience. ​ They can go through your options such as equipment finance and other types of business loans that suit you. ​ Simply get a valiant quote or request a call back from Valiant and apply for a loan. Once the funds are approved and in your bank please purchase whatever products you require from our store or contact us for a quote offline. ​ Legal : This service is not provided by Cyberkite but by Valiant Finance Pty. Ltd. (ABN 95 606 560 150) and they hold an Australian Credit Licence 500 888. We get a small referral fee for it but it doesn't affect your loan cost. Get a Valiant quote Request a Valiant callback Above is an affiliate link from the vendor - we get a compensation, no extra cost to you. Disclaimer Apply for loan with Valiant Manual Payment options We have two payment methods that skip the card payment 1.75% surcharge when purchasing products from the website or paying for an invoice we sent you offline. Bank Transfer or Pay ID Methods These payment options are available to pay for products from our website at checkout when selecting Manual Payment option or pay for booked sessions (via Book a session ). It's either the good old Bank Transfer (BSB/Account number) method or PayID method (registered email or mobile number as ID). See How it works below. ​ To pay for products on the store simply add them to the cart and at checkout select Manual Payment option. Store invoice will be emailed to you to pay manually. If there are products you need that are not listed on the website please request a quote via green chat. Include the product SKU if known (or name or website links) and quantity and we can check our distributors. ​ Booked sessions (via Book a session ) are billed after as an invoice with Manual Payment options at the bottom of each invoice PDF and in the online invoice link in the email. ​ To pay for offline invoices (invoices we send for services / products not listed on the website) have a Manual Payment options at the bottom of each invoice PDF and in the online invoice link in the email. Manual Payment option is our preferred payment option mentioned at the bottom of those invoices.​ ​ Bank Transfer or PayID - How it works Physical Cash Methods You have an option to pay in cash. For products & services provided through the website at checkout you select Manual Payment option and receive an invoice in email or for booked sessions (via Book a session ) or any of our offline invoices. This is available to Australian customers only. These payment options also skip the 1.75% payment surcharge. See How it works below. ​ Option 1 - Pay with cash in hand Pay for store order invoices or offline invoices with cash handed to one of our staff. For payments up to $10,000. For Greater Melbourne customers only. ​ Option 2 - Pay cash with Australian Post ​ There are a number of options to deposit cash to your local Australia Post brand across Australia and send up to $10,001 to pay for any store order invoice or offline invoice. If you need to send more split the payment into multiple Money orders (but discuss it in advance with us). ​ Option 3 - Pay cash by sending with Prosegur Prosegur is a leader in cash in transit service to collect your cash from your business and securely transport it to their processing centres and then deposit it to our bank account. This is a cash send payment method for amounts over $10,001 to pay for store order invoices or offline invoices. Physical Cash options - How it works Manual Payment options Card & Digtal Payment options Card & Digital Payment options GST is calculated at checkout. Card / Apple Pay / Google Pay payments don't incur a 1.75% surcharge on all website purchases. Once off payment or recurring payments possible ​ Types available Visa - Credit & Debit Cards with that logo. MasterCard - Credit & Debit Cards with that logo American Express - Credit & Debit cards with that logo Google Pay - accessible on all devices and requires a Google/Gmail account and payment methods attached to it. Apple Pay - Accessible via any Apple Device & Safari browser and requires an Apple ID and payment methods attached to it. ​ Payment Terms ​ Prices include GST. ​ Prices and products are exclusive to businesses and organisations. At checkout you will be required to provide an ABN or ACN in order to fulfil the order. We will then verify your details and ABN/ACN. ​ Card / Apple Pay / Google Pay payments don't incur a 1.75% surcharge on all website purchases. ​ Our Credit / Debit Card payment system (for Visa, MasterCard, American Express, Google Pay & Apple Pay) is backed by Stripe. ​They have fraud detection systems against payment fraud. Fraud Protection Policy here. ​ Products from store or via direct Invoices will not be ordered or shipped until payment has been cleared which usually takes up to 2 days or less. Fraud Protection Policy here. ​ Unless stated, the Labour Charges and/or Additional items are not included in advertised prices. ​ Refer to more Services Terms here . Payment Terms

Cyberkite blog Subscribe to blog! Pandemic Support Essential Tools Home Tools Home Cybersecurity Hi my name is Michael Plis , and I can say that except the robots... COVID-19 has affected most organisations and businesses across the world. Most organisations are looking at ways for their staff to work from home while struggling in many ways. There may be future pandemics to deal with in the future . Cyberkite has put together a package of support and advice on this page. ​ Cyberkite Pandemic measures onsite ​ All local government guidelines and rules followed at client sites. Social Distancing of 1.5 meters Disinfection of any surfaces touched including devices. Where possible, we arrange Remote sessions instead of Onsite. During strict lockdowns, we can only come out for essential workers. ​ Additional Resources for Aussie businesses It's become clear that testing and vaccines is an inevitable requirement for all businesses in order to reopen and move on with growing as a business. Here are some useful links to keep you in the know. ​ Find a COVID-19 Testing Clinic Near You COVID-19 Vaccine Clinic Finder & Eligibility Checker in Australia Safe Work Australia COVID-19 Resources - vital workplace information finder ​ Useful COVID-19 Apps ​ Install Coronavirus Australia app - for latest government information for all states Install Government QR Code App - details of QR government app for each state Install Non-Government QR Code App - Google Lens or Google App Safer Non-Gov Kaspersky QR Code App - Checks if dangerous. iPhone App & Android App . ​Mental Health in business support ​ Lifeline on 13 11 44 BeyondBlue on 1800 512 358 Partners in Wellbeing for Small Business on 1300 375 330 which includes Business advisory, Personal support & financial counselling. ​ Financial & tax support ​ ATO small business assist live chat & ring ATO on 13 28 66 includes after hours callbacks Support available from your Australian bank Business.gov.au support COVID-19 financial business support by state CPA COVID-19 resources & contact your accountant to help you access Essentials Work From Home (WFH) Essentials 1. Good internet connection: Contact us to get NBN (Aus) wired high speed internet or alternatives such as Personal Hotspot. 6. Printer/Scanner: Good printer and scanner. Contact us for a quote to purchase & setup one. 5. Computer: Reliable computer - preferrably a laptop. If yours is outdated, slow or in need to maintenance - please Contact us 2. Video Conferencing: Zoom, Skype, FaceTime, WhatsApp, Viber and so on. Good headset. Contact us to help you purchase & setup simple low cost setup. 3. Workspace: Desk, chair, lighting quiet (if possible) are in the home. 4. Mobile Phone: You will need a good mobile phone with a wireless or wired headset with a good plan. Contact us to assist you in upgrading your phone, setting it up and sourcing a good wireless headset. Work From Home (WFH) Tools For any of these platforms or tools, if you need to buy a work from home product please contact us for a quote or if you need help setting it up, train you on it or fix it, book IT Support remotely: book a session (Discounted by 40% off during COVID19 until end of 2020) . ​ Microsoft Office 365 - how to work from home Google G Suite - how to work from home Zoom - video conferencing Work at home tools Cyber at home Work From Home (WFH) Cybersecurity 1. Antivirus: It's not enough to use the free antivirus - especially if you connect to your company resources. Contact us for a quote on sale and setup of good anti-virus. 2. Encrypt all your devices (& their drives: internal or external): If your house gets broken into and they take your computers, and its not encrypted, then its very easy to circumvent a password. Contact us to help with that. 3. Lock Computer & Set Passwords: When leaving the room, lock your computer. All passwords need to be different and strong. Save them all using Google Password Manager (via Chrome) or a different solution like LastPass. Contact us for sale and support for setting up password scheme & manager. 4. Keep all software updated. Any software not updated leaves you to attack, especially now that you work from home with access to your business files. Contact us for support in getting all your software serviced and updated remotely. 5. Don't tap or click on links in sms messages of emails that don't appear genuine. Always google the organisation you got the sms from and find their genuine site. Then contact them over the phone to enquire about the email or sms you recieve. Avoids the risk of fake message with a viral link. Contact us for support if you do get infected - Shutdown the PC immediately if computer infected. 6. Setup Secure VPN. If you have software or servers that you need to work from and you need to work from home the best way is to setup a secure VPN connection between them. Contact us for support in getting VPN purchased and configured. 7. Use Good Wifi Router & Strong Wifi Password. Contact us for support in purchasing good Netwokr / Wifi equipment and setting it up. Subscribe to our blog!

Book a session Book either a remote IT/Cybersecurity Support or Innovation Consulting session with Cyberkite today! Our team of IT professionals are ready to help your small business save money, increase staff productivity, and reduce risk. Schedule your session today! ​ Note to new clients: Before booking your first session, please fill out the " New client form " button to give us some basic details for billing & accept service terms. Book now Install support apps Booking reminders New client form Service rates Book a Session If you need to choose other session reload this website page. If you need a longer session, enter duration in booking forms Session Duration field. Install support apps We may ask you to use or install one of the following meeting and/or remote support apps for some of your sessions. You only need to install it once, and ask us for assistance if needed. ​ Google Meet - our meeting app ​ The meetings are held using Google Meet app or a simple phone call and Cyberkite staff and you can share the screen for basic support sessions on Google Meet if needed. When you book an appointment you will receive a Google Meet meeting link in the calendar invite. No installation of software is required on Computers. On Tablets you just need to install the Google Meet app. If you have never used Google Meet for a meeting select button below on joining on a computer or mobile device. If for some reason Google Meet doesn't work then we may ask you to install & use Zoom app How to join meeting on computer How to join meeting on mobile device Remote support apps We may also use a number of remote support tools below if needed as mentioned below. They allow us with your permission to fix or setup things on your on your computer. Quick Assist Instructions to open Quick Assist on Windows computer for a short IT Support session. ZOHO Assist Instructions on how setup & open ZOHO Assist on all operating systems if we need to do a more involve IT Support session. Chrome Remote Desktop Chrome Remote Desktop app is our primary remote support tool for Chromebook and other operating systems. Booking reminders & details WHERE TO BOOK SESSIONS? Visit cyberkite.com.au/book ​ OPENING HOURS : Mon to Fri, 9am to 5pm Melbourne (AEST) time . World Time Buddy AEST converte r HERE where you can add your location & compare with AEST Melbourne time. ​ Finance & payment options here incl. BizPay (buy now & repay in 4): cyberkite.com.au/pay ​ ​ Legal Terms: Review our Privacy Policy , Service Terms , Terms & Conditions and Site Disclaimer . ​ Disclaimer: Communication during "IT & Cybersecurity Support" sessions: During IT sessions, please provide clear and specific details about your issues. All information is crucial for effective problem-solving. Failure to share necessary details may impact our ability to fully resolve the problem. Our sessions are billable regardless of issue recurrence . We strive to keep you informed about the progress and resolution of your concerns. It's important to note that our initial fix doesn't guarantee free lifetime support for related issues, as technology complexities may lead to unpredictable recurrences. All support sessions are subject to charges, unless explicitly communicated otherwise. ​ Disclaimer: Communication during "Innovation consulting" sessions with Michael Plis: He will listen to your development and issues that you're trying to innovate and will come up with some ideas and then if you need him to can write a detailed report charged with the rate as mentioned. His ideas and reports for you will be yours if they are new and kept confidential. After each session Michael will send you an invoice. Ideas and reports are as is and Michael Plis, Cyberkite and any of their entities' are not liable or responsible for any decisions you make as a result of our ideas which may result in injury, liability and etc. Michael is just helping you innovate. ​ Note if you're internal Cyberkite staff or Cyberkite vendor: If you're booking as internal Cyberkite staff, Cyberkite vendors or Cyberkite partners there is no charges for consulting sessions unless we are doing paid support or consulting work for you. If you are private non-business clients then please see Michael at Cyberkite to check agreed special rates.​ ​ Select on a section below to learn more about boking reminders, sessions & other details. How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator

IT Security Policy Last Updated 16/08/2021 About our Cybersecurity It's important that we lead by example when it comes to Cybersecurity. So we have outlined our Cybersecurity practices based on industry recommendations below. Learn more how Cyberkite can protect your business. Our website & payment systems ​ Website secured with SSL certificate & MFA Website Data stored securely & backed up. Our store Payment Systems have sophisticated detections to prevent payment fraud - learn more here . Protected by Google reCaptcha allowing only real humans to view the site Website is checked and verified by TrustedSite ​ Our data storage, apps & devices Our data is securely stored Out data is securely backed up daily All our apps & devices are secured, encrypted and protected with strong authentication including MFA ​ Our email system Strong Anti-Spam Protection Our staff are Cybersecurity Awareness trained. ​ ​ ​ All websites in Australia need a IT Security Policy (in a data privacy conscious world) so we have partnered with a legal writing agency for them to offer you some great legal writing services.** ​ If your business website requires up to date legal documents including a IT Security Policy statement to comply with workplace laws then LawPath is the way to go ! They have a library of 300+ legal documents written by lawyers and services such as legal advice, lawyer marketplace and much more. Sign up with LawPath with Get s tarted button below. ** Affiliate Disclosure Statement Some of the products listed on our website contain affiliate links such as LawPath. If you click through using one of our affiliate links and decide to purchase, we may receive an affiliate commission (at no additional cost to you ) in return for marketing the product you purchased, as well as hosting and running this website.

Privacy Policy Last Updated 30-04-2021 YOUR PRIVACY Last updated: 30 April 2021 At Cyberkite , we are committed to protecting your privacy as a client using our services. We use the information we collect about you to improve the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles at all times. Please read our privacy policy below carefully. INFORMATION WE COLLECT FROM YOU In the course of using of our products and services, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses and support queries (together ‘Personal Data’). Our services are not directed to persons under 16 and we do not knowingly collect Personal Data from anyone under 16 unless authorised by a parent or guardian. If we become aware that a child under 16 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us. You can review, correct, update or delete your Personal Data at any time by contacting us directly and requesting the information we may have on file for you. We want to keep our Personal Data up-to-date and are required to do so, so we may ask you to review your Personal Data from time to time. HOW WE USE YOUR INFORMATION Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, diagnosing problems and discussing issues with you, measuring customer satisfaction, and providing information about services to assist you further. Marketing communications are only sent to you if you have requested, subscribed or given us your email to receive them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately. Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our services, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally. STORAGE AND SECURITY OF YOUR INFORMATION We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected in our locked filing cabinets with restricted access or, where we input your information into our electronic filing systems, it is stored on our secure servers from unauthorized use or access. Credit card information is encrypted before any transmission and is not stored by us on our servers. To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections. We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements. In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law. SHARING YOUR INFORMATION WITH THIRD PARTIES We do not and will not sell or deal in Personal Data or any customer information. Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. ​ Sharing Information with Third Party Payment Gateways ​ Cyberkite uses third party payment gateways to process the payments made by customers on the Cyberkite.com.au or Cyberkite.site website. ​ By choosing to purchase products and/or services from Cyberkite.com.au or Cyberkite.site you agree that we will pass only relevant information to the payment gateways for the purpose of processing your payment if you choose a particular payment option. ​ Cyberkite uses the following third party payment gateway(s) for payments made on the Cyberkite.com.au and Cyberkite.site website: Stripe ​ Sharing information with Distributors, Suppliers & Vendors ​ Cyberkite has signed agreements with distributors, suppliers or vendors to dropship products or services from Cyberkite.com.au or Cyberkite.site to you. Cyberkite does not stock the products. They are stocked with the distributors, suppliers or vendors and are delivered to you to your physical address as physical products or digital products sent to your email address. By purchasing products or services from Cyberkite you agree to have only relevant information sent to the distributors, suppliers or vendors for the purpose of provision of products and/or services you purchase from Cyberkite. DISCLOSURE OF YOUR INFORMATION We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of our business, our customers or third parties. If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances. CHANGE IN PRIVACY POLICY As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and in accordance with changing privacy legislation or regulation. We will notify you if there are any material changes to our Privacy Policy and provide you with the updated version in the event of any material change to this Privacy Policy. CONTACT US If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us via the Contact Us Form and we will respond within 48 hours. ​ ​ ​ All websites in Australia need a Privacy Policy (in a data privacy conscious world) so we have partnered with a legal writing agency for them to offer you some great legal writing services.** ​ If your business website requires up to date legal documents including a Privacy Policy statement to comply with Australian law then we have partnered with LawPath to help you ! They have a library of 300+ legal documents written by lawyers and services such as legal advice, lawyer marketplace and much more. ​ Sign up with LawPath with Get started button below. ** Affiliate Disclosure Statement Some of the products listed on our website contain affiliate links such as LawPath. If you click through using one of our affiliate links and decide to purchase, we may receive an affiliate commission (at no additional cost to you ) in return for marketing the product you purchased, as well as hosting and running this website.

Terms & Conditions Last Updated 30-04-2021 PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Cyberkite.com.au ’s or Cyberkite.site ’s relationship with you in relation to your use of this website. By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Cyberkite.com.au or Cyberkite.site and “You” and “Your” refers to you, the client, visitor, website user or person using our website. AMENDMENT OF TERMS We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Cyberkite.com.au ’s or Cyberkite.site ’s rights and obligations to each other. LIMITATION OF LIABILITY It is an essential pre-condition to you using our website that you agree and accept that Cyberkite.com.au or Cyberkite.site is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. COMPETITION AND CONSUMER ACT For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Cyberkite.com.au ’s or Cyberkite.site ’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again. You must be over 18 years of age to use this website and to purchase any goods or services. RETURNS AND REFUNDS Cyberkite.com.au or Cyberkite.site handles returns and processes refunds in accordance with the Australian Consumer Protection legislation (‘ACL’) and our individual Client Service Terms. At no time do we exclude any statutory rights to refunds that you may be provided with under the ACL. Learn more about our Refunds & Returns Policy: cyberkite.com.au/refundpolicy . LINKS TO OTHER WEBSITES Cyberkite.com.au or Cyberkite.site may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Cyberkite.com.au or Cyberkite.site and the owners of those websites. Cyberkite.com.au or Cyberkite.site takes no responsibility for any of the content found on the linked websites. Cyberkite.com.au or Cyberkite.site website may contain information or advertisements provided by third parties for which Cyberkite.com.au or Cyberkite.site accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard. DISCLAIMER The information on our Website is only providing you with facts, information, insights, general products reviews and educational material to assist you. You need to decide what may work best and is suitable for your own personal or business needs. We do not have your personal information, your individual, business or product facts or situation in mind when we provide this information and any content. You need to make your own enquiries and analysis to determine if any of the information is suitable for your own particular purposes and suitable for your situation. We also do not promise, warrant or guarantee any increase in business, revenue or any particular results from any product, information or our services. You take full responsibility and risk for making any decision based on information on our website. You hereby agree to irrevocably release and waive any claims you may have now or in the future against us and we take no responsibility or liability whatsoever for any loss, damage or injury that may arise from any person acting on any statement or information contained on this website and all such liabilities are expressly disclaimed. Content presented on our Website is obtained from sources believed to be reliable and is given in good faith but its accuracy and completeness is not warranted, nor does the author accept responsibility arising in any other way for the data or information, including but not limited to negligence, errors or omissions. To the fullest extent permitted by law, Cyberkite.com.au or Cyberkite.site absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Cyberkite.com.au or Cyberkite.site gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components. Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise. It is your sole responsibility and not the responsibility of Cyberkite.com.au or Cyberkite.site to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so. YOUR PRIVACY At Cyberkite.com.au or Cyberkite.site , we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully. You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. Cyberkite.com.au ’s or Cyberkite.site ’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers. THIRD PARTIES We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use. THIRD PARTY PAYMENT GATEWAYS Cyberkite uses third party payment gateways to process the payments made by customers on the Cyberkite.com.au or Cyberkite.site website. By choosing to purchase products and/or services from Cyberkite.com.au or Cyberkite.site you agree to the terms and conditions of those payment gateway sites. Cyberkite uses the following third party payment gateway(s) for payments made on the Cyberkite.com.au and Cyberkite.site website: Stripe DISTRIBUTORS, SUPPLIERS & VENDORS Cyberkite has signed agreements with distributors, suppliers or vendors to dropship products or services from Cyberkite.com.au or Cyberkite.site to you. Cyberkite does not stock the products. They are stocked with the distributors, suppliers or vendors and are delivered to you to your physical address as physical products or digital products sent to your email address. By purchasing products or services from Cyberkite you agree to the terms and conditions of the distributors, suppliers or vendors that we source the products and/or services from. DISCLOSURE OF INFORMATION Cyberkite.com.au or Cyberkite.site may be required, in certain circumstances, to disclose information in good faith and where Cyberkite.com.au or Cyberkite.site is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties. EXCLUSION OF COMPETITORS If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of Cyberkite.com.au or Cyberkite.site . We expressly exclude and do not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then Cyberkite.com.au or Cyberkite.site will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Cyberkite.com.au or Cyberkite.site reserves the right to exclude and deny any person access to our website, services or information in our sole discretion. COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website. Cyberkite.com.au or Cyberkite.site expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. ​ WHOLE AGREEMENT These terms and conditions represent the whole agreement between you and Cyberkite.com.au or Cyberkite.site concerning your use and access to Cyberkite.com.au’s or Cyberkite.site’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded. ​ EXCLUSION OF UNENFORCEABLE TERMS Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions. ​ JURISDICTION This agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and Cyberkite.com.au or Cyberkite.site that results in litigation then you must submit to the jurisdiction of the courts of Victoria. ​ ​ All websites in Australia need Terms & Conditions so we have partnered with a legal writing agency for them to offer you some great legal writing services.** ​ If your business website requires up to date legal documents including a "Terms & Conditions" statement to comply with Australian law then we have partnered with LawPath to help you! They have a library of 300+ legal documents written by lawyers and services such as legal advice, lawyer marketplace and much more. ​ Sign up with LawPath with Get started button below. ** Affiliate Disclosure Statement Some of the products listed on our website contain affiliate links such as LawPath. If you click through using one of our affiliate links and decide to purchase, we may receive an affiliate commission (at no additional cost to you ) in return for marketing the product you purchased, as well as hosting and running this website.

Client Terms of Service Last Updated 30-04-2021 CLIENT TERMS OF SERVICE ​ By using our Services, you agree to these Terms including any changes that we might make to them over time. We will let you know whenever we make any changes, but it is your responsibility to check the Terms from time to time to make sure that you understand them. DEFINITIONS Quote means the fully inclusive cost quote that we give you for our Services including the description of the scope of the work that we will do for you. Services means the digital marketing products and services, consulting services, IT solutions including products and services, cybersecurity advisory services and products, and other products and services provided by us. We , Our and Us means Michal Plis trading as Cyberkite (ABN 78 346 678 744) including our employees, contractors and affiliates. Website means www.cyberkite.com.au or www.cyberkite.site You and Your means anyone using our Services. OUR SERVICES We will provide our Services professionally and in accordance with law and industry standards at all times. The Services we provide are as described on our Website. For certain Services, we will give you a Quote which sets out the scope of the work that we will do for you including delivery time and price. When we are providing our Services, we ask that you represent and warrant: That you will provide all relevant information for us to carry out our Services in a timely manner; You hold the relevant and required current insurances to protect us (where relevant) for the use of any work and for our Services, including but not limited to any third party claims. PAYMENT Our prices and payment methods are either as shown on our Website or as quoted to you. Depending on the Service you use, you must either prepay for the Service on our Website or when we issue an invoice to you, which can be on a once-off, monthly or other basis. If we issue an invoice to you, payment must be made within 10 days of the date of the invoice. If we do not receive payment within this time, we have the right to suspend your account until payment is received. If payment is late more than once, we have the right to suspend your account indefinitely and it will be our sole discretion if and when we restore your account. Any invoices issued must be paid through the third party payment gateway provider stipulated by us. You are responsible for all amounts payable from the time your account is established until your account is cancelled or terminated. Amounts that are overdue for more than 60 days will be referred to a debt collection agency . If this occurs, you will be liable to pay the outstanding amount and any debt collection expenses. Any overdue amounts will incur interest at the corporate overdraft reference rate published by the Commonwealth Bank of Australia from time to time. By providing your credit card or other direct debit details to us, you authorise us to automatically deduct any amounts payable from your credit card or account whenever the amounts are due, until your account is cancelled or terminated under these Terms. CANCELLATION, TERMINATION AND REFUNDS You may cancel a Service by advising us in writing. The following will apply if you cancel a Service: Ongoing services payable monthly – No refund will be given for the month of cancellation. Coaching, training and consulting sessions – A full refund will be given if you cancel at least 24 hours before the session. No refund will be given if you cancel less than 24 hours before the session. Other services & products – You must pay for any work that we have completed plus a 25% administration fee (based on the total price). A full refund will be given for any unopened hardware or equipment less a 20% restocking fee. Where we have provided a Quote for our Services, the timing and delivery of those Services as well as any non-refundable deposit will be individual to the work and Quote provided. It will be clearly indicated in the Quote document. No refunds will be given for Service or software interruptions that are due to third parties or any other factors outside of our control. Some of our Services may have a minimum term. If you cancel one of these Services, you must pay the minimum term payment in addition to any other fees payable. We have the right to terminate or suspend your account in the following situations: If you breach these Terms; or If we suspect that you have committed any fraudulent, abusive or illegal activities. If this occurs, we may also refer you to the appropriate law enforcement authorities. If we terminate or suspend your account: We may immediately deactivate your account including any related information on our Website; We may bar you from accessing our Website or Services in the future; We will not be liable to you or anyone else for any claims or damages that are related in any way to the termination or suspension; and/or We do not have to provide any refund to you. ​ Learn more about our Refunds & Returns Policy : cyberkite.com.au/refundpolicy VARIATIONS You may request a variation of any Service that we have quoted you at any time. Regardless of the variation, you agree to pay for any work that we have completed under the original Quote. We reserve the right to vary our prices without notice in the following situations: If a third-party supplier changes their pricing which affects the delivery of our Services to you; If you request a variation of a Service; If additional costs including specific licence fees or other costs are required to deliver our Services to you; and As otherwise determined by us. We will let you know in writing if we make a variation to our prices. PRIVACY AND CONFIDENTIALITY We are committed to protecting your privacy. We use the information we collect about you to enhance our Services to you. We respect the privacy and confidentiality of information you give us and we adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully. We will keep confidential and secure any confidential information that you give us to enable us to provide our Services to you. We will not disclose the information to a third party unless it is required for us to provide our Services to you. In that situation, we will ensure that the third party is under the same duty of confidentiality as us. We will also disclose confidential information if we are required by law or a regulatory authority, or if you give us written permission to do so. You agree to clearly indicate to us if certain information is confidential. COMMUNICATION Our primary means of communication with you is via our Website, which will be used for making bookings, requesting and issuing Quotes, issuing invoices, etc. If you experience any problems with our communications, please let us know and we will address the problem. LIABILITY AND INDEMNITY Our liability is governed by the Australian Consumer Law (ACL ) which sets out the rights and guarantees that you have as a consumer. These rights and guarantees cannot be taken from you. Unless required by law, we are not liable for any loss you may suffer as a result of using our Services. This includes any type of loss including direct, indirect, consequential or special damages, and any loss of revenue, loss of profits, loss of goodwill, loss of business opportunity, loss of reputation, business interruption, or loss of data or information. We will not be liable for any failure or delay in the provision of our Services caused by anything that is outside our control including but not limited to acts of god, war, strikes or labour disputes, embargoes or government orders. If we cannot exclude liability, our total liability to you will be limited to the supplying of our Services to you again or the payment of the cost of having the Services supplied to you again. You agree to indemnify us against all claims, losses and/or damages whether direct or indirect arising from your breach of these Terms or related to your use of our Services. DISCLAIMER Our Services are designed to give you facts, information, insights, ideas and recommendations to assist you. These are dependent on the accuracy and completeness of the information that you provide us. We do not guarantee that our Services will produce a particular outcome or result for you. You agree to decide what may work best for you and to make your own assessment after careful consideration of your situation. In the delivery of our marketing Services, we may provide you with estimates or targets that could be achieved in marketing your business, however any statement we may make as to any marketing campaign achieving a specified number of potential customers, members, subscribers or leads is our estimate of what can be achieved and we do not guarantee that number of potential customers, members, subscribers or leads will actually be achieved. We do not guarantee any increase in business, revenue, customers or any business aspect at any time. We make no warranty that our Website will be available on an uninterrupted, secure or error-free basis. We will use reasonable endeavours to ensure the Website is always available and virus-free but from time-to-time, and in some instances, this may not be the case as it may be out of our immediate control. We will notify you if the Website becomes unavailable for any lengthy and unusual time period. You agree to assume all risk in using our Website and Services and that we are not liable for your use of or reliance on the Website or Services. INTELLECTUAL PROPERTY Ownership of Intellectual Property (‘IP’) and Confidential Information: Any materials you may provide to us will remain your property and you warrant you have the ownership or licensing rights to provide this material to us in order to enable us to provide you with our Services. Any programs, plans, strategy, processes, programs, images, and other intellectual property (together ‘Cyberkite Materials’) will be provided with the relevant licensing to you with a perpetual license to use the Cyberkite Materials subject to any third party licensing rights or requirements. In other words, we will provide you with a licence where appropriate and if you are using another company’s IP such as software as a result of our Services, you are subject to their individual terms and licensing conditions. WHOLE AGREEMENT These terms and conditions represent the whole agreement between you and us concerning your use and access to the Services. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded. OTHER If any part of these terms is not enforceable in a court of law, that part will be excluded from the terms and the rest of the terms will continue to be enforceable. If you breach the terms and we do not take any action, that does not mean we have waived our right to take any action at another time. GOVERNING LAW You agree that these terms and any disputes relating to these terms are subject to the laws and courts of Victoria. ​ ​ All websites in Australia need Client Terms of Service statement (if they offer services on the website) so we have partnered with a Legal Writing Agency for them to offer you some great legal writing services.** ​ If your business website requires up to date legal documents including a "Client Terms of Service" statement to comply with Australian law then we have partnered with LawPath to help you ! They have a library of 300+ legal documents written by lawyers and services such as legal advice, lawyer marketplace and much more. ​ Sign up with LawPath with Get started button below. ** Affiliate Disclosure Statement Some of the products listed on our website contain affiliate links such as LawPath. If you click through using one of our affiliate links and decide to purchase, we may receive an affiliate commission (at no additional cost to you ) in return for marketing the product you purchased, as well as hosting and running this website.

Contact us Social media Book a Session Contact form Subscribe to Blog Let’s chat Cyberkite opening hours: Mon-Fri 9am-5pm Melbourne (AEST) time. Time zone converter HERE . Select reason from dropdown ABN Lookup Subscribe to Blog Updates * I accept Terms & Conditions * I accept Privacy Policy * Required Fields Submit Thanks for submitting! We will be in touch within Melbourne, Australia time during business hours between Monday to Friday Contact Us Form

About us About - Whats unique - detailed Cyberkite is an IT & Cybersecurity services provider based in Glen Waverley, Victoria, Australia. We specialize in providing casual expert IT & Cybersecurity consulting and support services to small businesses in Australia. Our mission is to help small businesses access the right IT & Cybersecurity solutions to ensure they can connect to the internet and stay safe online . We are committed to providing the best services, along with honest advice and quality support, to help our clients achieve their goals. ​ Our vision is for every small business to have the best smart IT & Cybersecurity solutions that enhance their performance, safety, and wellbeing . We understand that low-quality, inefficient, incorrect or unsafe computer products are being sold to Australian businesses, resulting in large IT outages and support costs. Cyberkite solves this problem by providing sound advice and quality support to ensure our clients can work efficiently and securely. ​ Since our founding in 2018 by Michael Plis, our focus has been on providing quality IT & Cybersecurity products and services. In 2020, the Covid-19 pandemic presented new challenges, but we remained committed to supporting our clients. In 2021, we expanded our products and services to better serve our clients' needs. ​ Going forward, we will continue to focus on providing expert IT & Cybersecurity services to small businesses. Our goal is to be the go-to provider for workplace IT & Cybersecurity services for small businesses, and we are committed to achieving this by offering sound technology advice and services and delivering exceptional customer service. Follow them on social media Subscribe to blog What's unique about Cyberkite? 1. Our focus is exclusively on small businesses, so our services are tailored to meet their specific needs. We provide expert IT & Cybersecurity consulting and support services to help businesses stay safe and connected. We generally don't accept domestic customers. ​ 2. We offer comprehensive IT & Cybersecurity purchasing advice that is well-matched to cover all of your organization's IT functions. This saves you time spent shopping around and ensures that you have everything you need to run your business efficiently and securely. ​ 3. We can act as a trusted IT & Cybersecurity deal brokerage partner, saving you time and money on large orders with vendors. ​ 4. We are vendor-neutral, which means we offer advice about IT products from several brands to help you get the right products for your small business. ​ 5. We focus on providing quality services to minimize future IT issues. We also believe that choosing to buy the cheapest services and products now will cost you more in replacements down the road. ​ 6. Our business is owned and operated by experienced IT professionals with over 40 years of experience helping small businesses select the right products and services. ​ 7. We make the IT support experience easier by providing helpdesk email and portal for ongoing clients, as well as documentation to ensure you are always up-to-date. Book IT Support . ​ 8. We offer competitive service rates on a casual basis for Australian businesses for IT & Cybersecurity services. See service rates . ​ 9. We are 100% Australian-owned, which means you are supporting an Australian business when you choose to work with us. ​ 10. We are proactive and care about your experience with us. We communicate with you every step of the way through your IT journey. ​ 11. We offer a range of financing and payment options to suit your changing circumstances, including buy now with 4 repayments, loans, direct debit for recurring payments, manual, and card options. Learn more. ​ ​ About -Testimonials Testimonials Leave us review on Google "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." ​ Philip (Solicitor, NSW) View this review on Google Cyberkite as seen in the media The way we do things ​ We not only sell smart IT & Cybersecurity products but we daily try to live by a set of smart principles in our culture, values & solution philosophy. Our staff culture Our core values Our solutions philosophy About - Why unique Meaning behind our brand When you were a child, have you ever tried to fly a kite? Maybe a family member or friend assisted you and showed you how to fly it. In the same way, we are here to help businesses and organisations successfully "glide" their day to day operations with the assistance the best technology so they can reliably connect to the internet and stay online. Cyberkite aims to be a trusted IT & Cybersecurity partner in your organisations growth journey. Our name: Cyberkite Our logo: The flying kite Trust center To earn someone's trust is not easy. We hope that you will give us a fair go and give us a chance to gain your trust. But to help build your trust in us from the start here is a list of trust aspects we have covered. ​ Licences & Checks Among others our staff or contractors have the necessary licences and checks. ​ Australian National Police Check All CCTV Work is done by Licensed Security Installers All Electrical Work is done by Licensed Electricians WWCC Check - On Request for work at sites with Children or Minors We are regulated & bound by ​ Australian Privacy Laws Spam Laws Consumer Laws and many other Australian laws. Review our policies ​ Privacy Policy Services Terms Terms & Conditions IT Security Policy E-waste Policy Site Disclaimer About - Trust Center About - Cybesecurity Our memberships Source: CompTIA Source: SMEA.org.au Partner Source: Information Technology Professionals Association Source: StaySmartOnline (by ACSC Aus Gov) Monash First for Business Source: monashfirstforbusiness.com.au Spiceworks Verified Professional Source: SpiceWorks

IT for Healthcare Why use us for IT? About IT Services Service rates Book a session IT & Cybersecurity services to help health professionals focus on healing not IT. Book a session Why use us for IT? As at April 2020 there were 22 million My Health Records & 91% of Aussies have a smartphone. So use of mobile devices is and will be extremely crucial in healthcare service delivery. As a small healthcare owner or manager you are probably faced with a huge amount of issues after COVID-19 came to town in March 2020. The face of healthcare will never be the same. Australian government has stated ​ that there are permanent telehealth items and they are assessing long term telehealth as part of Australia's digital transformation in healthcare. ​ But also everyday demands are getting greater on healthcare providers. Whether you are a small natural or traditional medicine or healthcare provider you might be facing constant IT or Cybersecurity issues that you may need help with. Cyberkite is here to help with your IT because we specialise in helping small healthcare providers keep going with IT. Book an IT support or innovation consulting session today! Future of Healthcare! Book a session Testimonials! Detailed IT guide Wh use us? About IT services for Healthcare How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator About -Testimonials Testimonials Leave us review on Google "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." ​ Philip (Solicitor, NSW) View this review on Google

IT for Charities & Non-profits Why use us for IT? About IT Services Service rates Book a session Experienced IT Support and consulting professionals for small charities and non-profits. If you need to choose other session reload this website page. If you need a longer session, enter duration in booking forms Session Duration field. Book a session Why use us for IT? Our founder, Michael Plis has worked at a charity providing IT support before he started Cyberkite and had seen some of the pitfalls that restricted them from achieving their funding & service delivery goals. Problem 1 - Often enough technological solutions exist but bringing everyone together to the table and doing the research to justify the expense is the first hurdle. ​ Problem 2 - The other problem is entrenched technological habits that may span decades and hold a Charity or Non-profit from achieving their goals. ​ Problem 3 - You or one of your team members requires some IT support to get back to work helping your donors and clients. Solution for all 3 problems: That is why you need Cyberkite, because we are experienced working with this sector and we're independent IT Support service & consultancy that can help work with your IT team or directly with your staff, decision makers, vendors and clients to come up with the right technology path but also help with day today IT support and cybersecurity. Future of Nonprofit! Book a session Testimonials! Detailed IT guide Why use us? IT services for Charities & Non-profits How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator About -Testimonials Testimonials Leave us review on Google "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." ​ Philip (Solicitor, NSW) View this review on Google

IT for Construction & Trades Why use us for IT? About IT Services Service rates Book a session We provide IT support & consulting services to construction and trades professionals who need help with their IT. If you need to choose other session reload this website page. If you need a longer session, enter duration in booking forms Session Duration field. Book Session Why use us for IT? Many people in construction or trades start working in the industry because they love working with their hands to build or make something. They may love the paper and pen as well. And we respect that and for some that is enough. But in a fast moving world getting things done quicker determines whether you get a good job referrals or new contract or not. Here is some IT problems that might arise: Problem 1 - Field Staff at constructions companies & tradesmen out on the job may resist adoption of technology and architects may have their preferences. ​ Problem 2 - Expense of technology may be met with scepticism, but once implemented IT technology can be leveraged to create efficiencies, increase profits and reduce costs over time. ​ Problem 3 - You need some quick IT Support while on the job. Who do you use? ​ Solution for all 3 problems: You need Cyberkite to assist with IT support or setup and help pick the best technology for your construction or trades business whether you are a sole trader or a company. We will help you workout what's needed and minimise disruption. Construction future! Book a session Testimonials! Detailed IT guide Why use us for IT? About IT services for Construction & Trades How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator About -Testimonials Testimonials Leave us review on Google "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." ​ Philip (Solicitor, NSW) View this review on Google

IT for Education Why use us for IT? About IT Services Service rates Book a session Cyberkite is here to support your education small business with IT Support and Innovation consulting services. If you need to choose other session reload this website page. If you need a longer session, enter duration in booking forms Session Duration field. Book a session Why use us for IT? What is education technology? Collins dictionary states: "Education technology is the use of technology, such as computers, within education, to aid the learning process ". So with the right technology students and teachers can learn better, quicker and teachers can have less workloads when proper use of technology is applied in the right places. ​ Review some of the statistics that support the importance of technology in education from McKinsey & Company article "New global data reveal education technology’s impact on learning ". Select McKinsey statistics button below. ​ Cyberkite and Michael our founder values learning and education so he understands the importance and global effect of good education that uses every tool possible to enhance the learning process. Book an IT support or innovation consulting session today to assist you with your IT or discuss ideas. McKinsey stats! Book a session Testimonials! Detailed IT guide About IT services for Education small business How to sign up to Cyberkite site? There are a number of reasons you might want to sign up to Cyberkite site a) Signup to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. 1. At the Log In screen that pops after performing one of those tasks, select Sign Up 2. Then select from 3 methods of Sign Up: a) Sign up with Facebook - you get signed into Cyberkite site with Facebook login. b) Sign up with Google - you get signed into Cyberkite site with Google login. c) Sign up with email - you sign up with your own email and make a custom password. 3. Tick or untick the box to whether you want to subscribe to updates. 4. If you have created the logins using your email address and password you will get a confirmation email and activation link. How to login to Cyberkite site? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. To Log In: 1. At the Log In screen that pops after performing one of those tasks, select: a) Log In with Facebook - your login details are then controled by Facebook login. b) Log In with Google - your login details are controlled by your Google login. c) Log In with email - you login with your own email and make a custom password. 3. Then to sign out, click on your profile image dropdown at the top right hand side and select Log Out How do I change the password? There are a number of reasons you might want to login to Cyberkite site a) Log In to the Cyberkite Blog and leave a comment/manage the comments. b) Access the IT Self Help wiki (mentioned in the blog) c) Log In to view product pages with prices, manage your bookings, puyrchases & subscriptions. You may need to change your Cyberkite store password when: You forget the password You suspect someone has gotten hold of your password. In either case we recommend you change the password: If you logged into Cyberkite using Facebook or Googleplease go to their "forgot password" process or their account settings page to reset/change your password. If you Logged in with Email to Cyberkite website then please follow the steps below to reset/change password: 1. On the Login screen select Log in with Email 2. Select the Forgot password? link 3. Enter your usual login email address and select Create Password 4. You wiull then receive an email (check Spam if it hasn't arrived) and follow the instructions. 5. You may at some point be prompted to set a new password, see below some suggestions on setting a strong password. How to create a strong password? For tips on setting a strong password and generating a strong password visit one of our Cybersecurity brands we resell: www.lastpass.com/password-generator About -Testimonials Testimonials Leave us review on Google "Cyberkite again to the rescue with a complex email issue and I appreciate the methodical and skilful way in which Michael approaches the issue at hand. Cannot recommend more highly and very reasonable fees !!!." ​ Philip (Solicitor, NSW) View this review on Google

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