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IT & Cybersecurity services exclusive to Australian businesses.
We are Australian Owned
IT Support
Cyberkite - Simply the best small business partner for casual remote IT support in Australia.
Please review the Booking reminders. If you need a longer session, enter duration in booking forms Session Duration field.
Install support apps
We may ask you to use or install one of the following meeting or remote support apps for any of the remote sessions.
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Google Meet - our primary meeting app
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The meetings are held using Google Meet app or a simple phone call and Cyberkite staff and you can share the screen for basic support sessions on Google meet if needed.
No installation of software is required on Computers. On Tablets you just need to install the Google Meet app. If you have never used Google Meet for a meeting select button below on joining on a computer or mobile device.
Other support apps
We may also use a number of other remote support tools below if needed as mentioned below. Another app we may also send you a link to and provide instructions is ZOHO.
Zoom app is our secondary meeting app. You can install on any device including Win, Mac, iPhone, iPad, Android phones & tablets. For Chromebook install the Zoom progressive web app
Chrome Remote Desktop app is our primary remote support tool for Chromebook and other operating systems.
Instructions to open Quick Assist if Zoom can't be installed on Windows computer. Follow the prompts & instructions from Cyberkite.
Product support
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Please note that Cyberkite no longer sells IT hardware & software. However, we can provide valuable advice on small business IT procurement. Book an IT Consulting session today!
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Product knowledge base
We have gathered a list of handy hardware support contacts for common business IT product manufacturers. They have a wealth of product resources like user manuals, drivers, apps, software, community forums and additional contact support options. We have provided convenient links directly to each manufacturers support site. Select the product knowledge base below.