Available Online

IT Helpdesk Remotely

Casual IT & Cybersecurity help on Zoom

  • 30 minutes
  • Remote Zoom Meeting

Service Description

"One of the biggest defects in life is the inability to ask for help." - Robert Kiyosaki Do you really want to waste time trying to save money by fixing this IT issue or getting that IT device setup for work by yourself? Save time and effort by booking an IT Helpdesk session with a business IT Professional! The IT Helpdesk session (remotely via Zoom) is a casual IT session for resolving IT issues, adjusting or setting up new or existing devices. You will receive help from an experienced & caring IT Professional who will do everything possible over the remote session to assist you. If the problem requires onsite visit they will arrange a follow up visit onsite (if it's in Greater Melbourne) or recommend a local IT professional in your city. Generally though with a bit of live video guidance, we can assist with most IT matters. We look forward to helping you with you IT! Booking Details: ---------------------- * Fee: Starting at $57 walk-in remote rate for 30 minute increment and then at reduced hourly rate and capped off with day remote rate of 7.5 hours at $450. Regular customers on Service Agreements at $22 rate per 15 minute increment. Invoice emailed after session & prices include GST. * After booking: You get a confirmation by email and SMS. * Remote appointments require Zoom downloaded and installed: https://zoom.us/download on any device. But we can use alternative options. * Extra Time? Yes, just ask technician.

Cancellation Policy

For booking cancellations or rescheduling, please contact us via consulting@cyberkite.com.au or via website chat preferably at least 1 hour in advance. If we arrive at your premises or the remote session and you cancel we will charge for the first 30 minutes. Unforeseen or extenuating circumstances can arise and we understand, so please advise us ASAP of any changes to the appointment. Thank you.

Contact Details



Glen Waverley VIC, Australia Website: cyberkite.com.au

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