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E-waste Policy

Updated 24-05-2019

From Sustainability Victoria

E-waste – or electronic waste – is growing three times faster than the rate of standard municipal waste. It contains many potentially hazardous and valuable materials, which don‘t belong in landfill.

To help protect our environment and recover more precious resources, the Victorian Government is banning all e-waste from going to landfill as of 1 July 2019. That means, e-waste can’t go in general or recycling bin anymore. 

Image source: Sustainability Victoria

ewaste logo high res source file.png

Cyberkite supports this initiative and our E-waste policy ensures we recycle E-waste responsibly for all our customers. 

If you have e-waste of your own, we encoruage everyone to bin it the right way. Visit: Where to take e-waste?



This policy outlines how Cyberkite handles E-waste disposal including computers, printers, other IT devices, electrical appliances, mobile devices, printer cartridges, printer ink, paper, cardboard and etc.

It governs how we handle E-waste after we deploy IT Solutions to clients and how we handle it ourselves. 

Related Government Sites & Details:  

E-waste Recycling Providers Used

In line with Victorian Government ban on e-waste from landfill in Victoria, Australia starting from 1 July 2019, we only recycle e-waste using a local e-waste providers. 


Computers & IT Devices

  • IT Non-Profit called Stev-PC who responsibly erased the data on computers, refurbish them, provide us a report and then send them off to Pacific countries to such places like schools and community centres to help third world countries have an equal footing online. Michael Plis (Founder) is passionate about E-waste and has partnered with Stev-PC for many years in previous roles. 

  • Alternative computer recycler is the TechCollect program in local OfficeWorks stores and council waste disposal depots. This is also free. 

Mobile Phones

  • We recycle all phones in MobileMuster boxes in local OfficeWorks stores and City of Monash Waste Depot MobileMustere box. 

Printer Cartridges

  • We deposit any cartridges ink and waste bottles into local Cartridges 4 PlanetArk boxes in local OfficeWorks stores.  

Paper & Cardboard

  • We put all paper and cardboard packaging from purchased new IT equipment to recycling bins at client properties and in our office. 


Data Removal Procedure


Phones or Tablets

  1. Disconnect any external accessories such as your smart watch or smart home unit

  2. Back-up your phone/tablets's data to the cloud or your computer

  3. Log out of all your accounts such as Facebook and Twitter and your email

  4. Perform a factory reset.

  5. Remove any SIM and memory cards.


For more information on wiping data from your old phone, visit MobileMuster where you can watch videos about wiping data from Android and iOS devices.​


  1. Back-up data you want to retain for use in the future. You’ll need to use an external hard drive or a server to store your files.

  2. Save your software serial numbers. Any installed software will also be lost when you wipe your computer (whichever method you use). Review what’s currently installed and dig out corresponding install discs and serial numbers.

  3. Remove programs. Sort out your software licenses for any programs you want to continue using on the new computer.

  4. Clear cookies and sign out. Make sure you delete your browsing history and clear your cookies. It’s also worth making sure passwords for your email accounts have not been saved. Go to your webmail account, Facebook and any other site at which you regularly log in and deselect any options to log you in automatically. Your web browser may also have settings for logging in.

  5. Delete your data. Drag everything from your Documents, Pictures and Music folder into the recycling bin or trash and then empty the folder.

External Memory Devices: 

  1. Copy all data to another memory device

  2. or plug the memory device into relevant computer or tablet and copy the data to it. 

Other Devices: 

  1. Erase data from those devices. 

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